What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Enables Productivity
- Performance Enhancing
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Notifications
Add Notes
Due Dates
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Piyush S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Best Tool For Project Leaders/Managers
Likeliness to Recommend
What differentiates Jira from other similar products?
What sets Jira apart is its robust customization options, empowering teams to tailor workflows, issue types, and dashboards to fit their unique needs, fostering a sense of ownership and adaptability crucial for successful project management. Additionally, its seamless integration with other Atlassian tools and a vast ecosystem of plugins ensures teams have the flexibility and scalability required to tackle diverse projects effectively.
What is your favorite aspect of this product?
Jira's ability to centralize project management tasks, streamline collaboration, and provide insightful reporting, ultimately fostering teamwork and project success.
What do you dislike most about this product?
The initial setup and configuration of Jira a bit complex, requiring time and effort to fully optimize for their team's needs, which can be a hurdle in the early stages of adoption.
What recommendations would you give to someone considering this product?
For someone considering Jira, I'd suggest starting with a clear understanding of your team's workflow and project management needs, then exploring Jira's extensive customization options to tailor it to your specific requirements, and finally, investing time in training and onboarding to maximize its potential for your team's success.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Mercedes A.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Just makes project management easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides real-time insights into day to day activity across my department. This allows me initiate unlimited , automated actions for most vital work activities I am involved with. I have taken advantage of this to automatically identify old Jira issues and delete sensitive attached files to them, I even have been able to automate email reminders when team members send expense claims without necessary attachments. In summary, I view Jira as valuable to my professional success within the context of my department, because it makes it easier to keep all departmental finances in order and manage daily work tasks as a project
What is your favorite aspect of this product?
Am a lover of Jira extensions and as a team, we leverage tens of them from the Atlassian store to perfect our internal workflow processes. At this moment, I find specific Jira extensions like Misc workflow extension , worklogs and time in status to be very important to day to day operational excellence, for me as a professional.
What do you dislike most about this product?
Document management can be a lot better I believe. Professionally, I will like to be able to manage day on day project management documentations from within Jira, without necessarily needing to integrate Jira with a third party document integration software.
What recommendations would you give to someone considering this product?
For finance teams, I recommend them to consider Jira.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Joshua R.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and scales with all org sizes
Likeliness to Recommend
What differentiates Jira from other similar products?
Probably the largest and most complete sprint tracking product.
What is your favorite aspect of this product?
Easy to use as an end user. All capabilities you'd expect from a product of this size
What do you dislike most about this product?
Time consuming as an end user but for good reason
What recommendations would you give to someone considering this product?
Try it out, PMs and scrum masters will love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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