What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Enables Productivity
- Performance Enhancing
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Notifications
Add Notes
Due Dates
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Yash K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2025
Powerful but Needs Smarter Automation & UI Enhance
Likeliness to Recommend
What differentiates Jira from other similar products?
Unlike many competitors, Jira allows teams to tailor workflows to fit their exact processes, making it ideal for diverse teams and industries. and Jira excels in agile methodologies with built-in Scrum and Kanban boards, sprint planning, backlog management, and velocity tracking. and It seamlessly integrates with tools like Confluence, Bitbucket, GitHub, Slack, and hundreds of third-party apps, making it highly extensible. Jira is designed to handle everything from small teams to enterprise-scale organizations, offering advanced permission settings and performance optimizations.
What is your favorite aspect of this product?
My favorite aspect of Jira is its highly customizable workflows and automation. The ability to tailor issue tracking, set up custom fields, automate repetitive tasks, and integrate with various development tools makes it incredibly powerful for teams of all sizes. This flexibility allows organizations to adapt Jira to their unique processes rather than adjusting their workflows to fit the software. Plus, its strong agile support with Scrum and Kanban boards makes project management seamless for development teams.
What do you dislike most about this product?
What I dislike most about Jira is its complexity and steep learning curve. While its customization options are powerful, they can be overwhelming for new users, requiring significant setup and configuration. The UI can feel cluttered, and simple tasks sometimes take more clicks than necessary. Additionally, performance can slow down with large projects, and many essential features (like advanced reporting and time tracking) require third-party plugins, adding to the cost and complexity. A more intuitive interface and built-in features would greatly enhance the user experience.
What recommendations would you give to someone considering this product?
Jira is highly customizable but can be overwhelming. Assess whether you need its advanced features or if a simpler tool (like Trello or Asana) would suffice. Instead of diving into complex workflows, begin with default templates for Scrum or Kanban and gradually customize as you get comfortable. Use Jira’s built-in automation rules to streamline repetitive tasks, reduce manual effort, and improve team efficiency.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Khushi S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2025
Generate full team’s task report
Likeliness to Recommend
What differentiates Jira from other similar products?
It enables precise filtering of task using detailed queries via jira query language.
What is your favorite aspect of this product?
I use it for assigning task among the team on urgent need and using jira i can create user stories to generate report which overall makes benefit in creating team reports.
What do you dislike most about this product?
I feel that beginners need to have go through learning of using jira as i feel it is less beginner friendly to use.
What recommendations would you give to someone considering this product?
Jira helps in analyzing team reports and track the project and task progress for better understanding of project.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sonali A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Great project management tool by Atlassian!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is wide used tool in the IT industry because it is highly optimised for following agile methodologies like Kanban and scrum, Lots of features like creating sprints, tasks, bugs and stories. Customisable workflows always matched the needs. Integrate easily with bitbucket that ensures streamline workflows.
What is your favorite aspect of this product?
It is highly scalable and can handle multiple projects simultaneously. It has built in report features that helps me to track projects progress as well as performance. Tracking & logging bugs as well as filters saves my time and gives me smooth experience.
What do you dislike most about this product?
Initial setup is little bit complex, Free plan has limited workflow features.
What recommendations would you give to someone considering this product?
It is well suited for every project development team because it provider real time insights of the projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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