What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Enables Productivity
- Performance Enhancing
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Notifications
Add Notes
Due Dates
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Jorge J. C.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jan 2024
Excelent and Efficient Product .100% Recommended
Likeliness to Recommend
What differentiates Jira from other similar products?
many and extraordinary features
What is your favorite aspect of this product?
Panels of COntrols
What do you dislike most about this product?
nothing dislike of product
What recommendations would you give to someone considering this product?
customize with 100% of work of development and CI-CD pipelines
Pros
- Reliable
- Enables Productivity
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
Anish M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Efficient and Feature-Rich
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira distinguishes itself through a perfect balance of robust features and user-friendly design. Its comprehensive capabilities seamlessly integrate task and project management, providing a holistic solution. The responsiveness of Atlassian's support adds a layer of reliability, setting Jira apart from its counterparts.
What is your favorite aspect of this product?
My favorite aspect of Jira is its intuitive interface. Navigating through tasks and projects is a breeze, contributing to a seamless workflow. The drag-and-drop prioritization, coupled with a visually appealing layout, makes task management a genuinely enjoyable experience.
What do you dislike most about this product?
One aspect that stands out as a potential improvement opportunity for Jira is the complexity of its pricing structure. The various pricing tiers, add-ons, and user types may create confusion for organizations trying to understand and predict their costs accurately. Simplifying the pricing model or providing more transparent guidance on potential expenses could enhance user satisfaction and facilitate better decision-making for prospective clients.
What recommendations would you give to someone considering this product?
I recommend investing time in understanding its customization features. Tailor Jira to match your team's specific workflow and needs. Additionally, leverage the available training resources to empower your team with the full potential of the platform. Lastly, regularly explore updates and new features to stay abreast of Jira's continuous improvements and optimizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pascual G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
A very practical solution in monitoring !!
Likeliness to Recommend
What differentiates Jira from other similar products?
The use of templates considering the type of project is quite useful, although it is not exclusive to other platforms, the way it has been implemented is quite efficient. The way notifications are configured is quite simple and allows us to have a degree of freedom over the number and type of notifications we want to receive. The way it has implemented the collaborative environment is very practical and its minimalist dashboard offers visibility and the ability to keep the user focused.
What is your favorite aspect of this product?
Among my favorite elements, I consider that the ability to use the @user in the text and automatically include a user in the comments line increases visibility and keeps those involved informed. The creation of dependencies and subactivities is very practical and allows us to group epic tasks. Its use is not restricted to a computer and keeping us connected through a mobile device is 'something that' is essential today.
What do you dislike most about this product?
I don't really have much to say about any particular disadvantage. Jira does everything that is required to keep a project in constant motion, and its collaborative environment is practical and highly usable. It may be convenient to add more functions for the financial control of projects in the future, which will allow us to determine when a project incurs losses or when we remain 'in accordance with' the budgeted costs considering the execution and the human resources involved.
What recommendations would you give to someone considering this product?
Jirsa is a highly reliable and innovative tool. They can use the free 10-user licensing to familiarize themselves with its use and ensure that it will cover their needs and then migrate to the licensed version with multiple additional functionalities, access to audit logs, administration of user roles and permissions, among other additional tools.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Fair
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.