Jira

What differentiates Jira from other similar products?

When cases need to be escalated to the technical team, our team can instantly correlate all cases in Jira with Hubspot, and because everything is centralized, we can quickly follow all cases straight from Jira. The ability to work with both internal and external parties is the most significant advantage. We collaborate with several internal teams as well as multiple vendors, and we frequently work on the same boards/projects. Having input in all areas has therefore been a major and vital advantage.

What is your favorite aspect of this product?

I utilized HubSpot to track customers, and I enjoy how Jira integrates with it. You've got everything in one place. I appreciate how you can insert code, tables, and other elements within the UI. I enjoy how we can divide the workload on our numerous tickets amongst teams and corporations. I'm on numerous boards and have my hands in multiple projects at the same time, so switching between them is simple. I enjoy how easy it is to post information while on the road. I also appreciate the Confluence connection.

What do you dislike most about this product?

The user interface may not be user-friendly at first for newcomers; in my case, I spent quite some time reading their Help Center to understand how to use the major functions. I wish the updates would come sooner; they seem a little late. Having to reset my password after a period of time is cumbersome and causes me extra delays in completing my task.

What recommendations would you give to someone considering this product?

If you want a fully functional project management software, JIRA can meet all of your requirements. This is the solution for you if you need to monitor issues, work on small to big size projects in an Agile environment and engage with internal and external users and organizations, examine the integration lists provided by Jira. It is simple to incorporate, you must be patient at first to become acquainted with the UI.

What differentiates Jira from other similar products?

Single Platform for Project Management, Task Management and Test Management

What is your favorite aspect of this product?

Easy to use and vast bucket of operation

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

It's the best product in the list of products for the task

What differentiates Jira from other similar products?

Built in integrations with Attlasian product run seamlessly. Task grouping and linking also work very well. Made it easy to relate each task with other respective card as history management. Task assigning and reporting also work well and notify well. The ease of integrating new field add a whole easier task achievement management easily by using their JQL.

What is your favorite aspect of this product?

Custom field creation. Easy to use link between tasks.

What do you dislike most about this product?

Attachment upload sometimes misbehaves, especially regarding large size image. Mobile version is barely bearable to use.

What recommendations would you give to someone considering this product?

If mobile first you priority, I am sure there are other options for you. But if you mainly use desktop this tool is great. Manage your field well and it will save times when later down the line you need to calculate member KPI/OKR easily.