What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Task Management category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Respectful
  • Reliable

Feature Ratings

Average 87

Task Assignment

89

List Tasks

88

Task Status

88

Task Prioritization

87

Task Categorization

87

Add Attachments

85

Task Reporting

85

Notifications

85

Add Notes

84

Due Dates

84

Drag and Drop Prioritization

84

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

85

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of Customization

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

Jira Reviews

Nir L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Good old Jira, get the job done

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is your basic and robust task and project management tool. It includes easy to use and understand task list, many integrations to SDLC systems (bitbucket is my favorite), and very good scrum and kanban management features.

What is your favorite aspect of this product?

Simple to use after initial set up and very robust in terms of task flow and management

What do you dislike most about this product?

The UI is a bit dated and it can be complicated to set up workflows for complex projects

What recommendations would you give to someone considering this product?

It's the industry standard, and while it might not be shiny and slick like newer solutions, it gets the job done.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sanjeev K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and very helpful

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has so many features and make the task assignments really easy

What is your favorite aspect of this product?

Task management and drag and drop images and videos

What do you dislike most about this product?

Nothing i can think of

What recommendations would you give to someone considering this product?

It is really helpful product for task management and has so many features

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Estefany P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Jira keeps us organized and focused on the job

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

We all use this software as the main organizer of our company's projects and tasks. It keeps us on top of the tasks that have been assigned to us and sends us an alert both to the program on the web version, mobile and email. Workflow is easily created and it is very easy to assign each activity to each team member and leave comments on each activity.

What is your favorite aspect of this product?

The most recent update, with its mobile version, is one of jira's greatest achievements. I like that it is a very visual software, so I can easily see my progress on the project, how far ahead or behind I am with my tasks. Its reports are very complete, I get all the information I need, without the need to add anything else.

What do you dislike most about this product?

I find that the software is quite easy to use, although the updates modify and change the location of some tools, which makes me have to re-invest time in getting to know the new structure of the program. Being able to import to the platform some Excel documents has been impossible for me, so I have to add the information manually.

What recommendations would you give to someone considering this product?

We recommend this program 100% because it has helped us to focus more on the activities we perform, keep up with the assignments and get our projects executed without delays. This software is perfect for any type of company and no matter if your employees are remote or not.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Respectful

Most Popular Jira Comparisons