What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Notifications
Due Dates
Add Notes
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Tegan P.
- Role: Operations
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Jira is an excellent tool for managing projects
Likeliness to Recommend
What differentiates Jira from other similar products?
One of its most useful characteristics is the ability to set up a wide variety of tasks, from subtasks to main tasks and even flaws, allowing for precise project management. It's able to keep tabs on and manage issues, glitches, and operations effectively.
What is your favorite aspect of this product?
Improved precision and order in keeping tabs on tasks, issues, and mistakes; sharing the same critical data for setting priorities and getting off to a good start in managing each problem as it arises. Superior coordination and cooperation amongst team members.
What do you dislike most about this product?
Jira is really useful in producing the outcomes we seek, however it is a complex platform with a steep learning curve for new users. The price tag can be prohibitive for certain businesses, especially those with a large number of users.
What recommendations would you give to someone considering this product?
Jira's positive effects on its users begin the moment they log in, thanks to the platform's user-friendly design, extensive documentation, and straightforward navigation.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Hina S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Best Tool to Manage the Tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out from other products due to its robust features and customizability. It offers features such as customizable workflows, real-time dashboards, and deep integration with other tools. Additionally, it has powerful agile project management tools and allows teams to easily create and track tickets. Jira also supports collaboration with stakeholders and a wide range of third-party applications. Finally, its cloud-based platform allows teams to work together from any location.
What is your favorite aspect of this product?
My favorite aspect of JIRA is its versatility. It is a powerful tool for tracking tasks and issues, planning sprints, and managing projects. It also offers a variety of customization options, so it can be tailored to the specific needs of any organization. Additionally, its user-friendly interface and robust reporting capabilities make it an invaluable tool for project management.
What do you dislike most about this product?
One of the main drawbacks of JIRA is its complexity. It can be difficult to learn, particularly for those without prior experience, and there are lots of features that can be difficult to understand. Additionally, JIRA can be slow and unreliable, and the user interface can be difficult to navigate, making it hard to quickly find the information you need.
What recommendations would you give to someone considering this product?
1. Make sure you understand the pricing structure, as well as any additional costs associated with customization or plugins. 2. Look into how JIRA integrates with other tools you may be using. 3. Familiarize yourself with the user interface and the various features of JIRA before making a commitment. 4. Consider the size and complexity of your project to determine if JIRA is the right tool for your needs. 5. Invest in training for new users to ensure everyone is comfortable with the system.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
Soranyela R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Great for task assignment and tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
Ease of implementation and use for the end user.
What is your favorite aspect of this product?
Task grouping
What do you dislike most about this product?
It does not export statistics. To make reports, the information must be manipulated and the data may lose its veracity.
What recommendations would you give to someone considering this product?
Ask the provider for integration with data analysis software and thus be able to generate statistics on compliance, expiration dates, and delays of created tickets.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.