What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 87

Task Assignment

89

List Tasks

88

Task Status

88

Task Prioritization

87

Task Categorization

87

Add Attachments

86

Task Reporting

85

Notifications

85

Due Dates

84

Add Notes

84

Drag and Drop Prioritization

84

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

Jira Reviews

Jeremy H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Jira is fantastic for project management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira allows me to complete all of my project-related tasks at once, thus I'm quite happy with it. It helps my team work more efficiently and effectively together.

What is your favorite aspect of this product?

The fact that I can keep tabs on everything that's going on with my project at all times, in real time, is fantastic. I love that I can delegate tasks to individual team members and always know where they stand. It features a ton of great add-ons, and its UI is so responsive and sleek.

What do you dislike most about this product?

Without any kind of technical training or experience, it was really challenging to comprehend how the platform actually functions. After struggling with it for a while, I finally got the feel of it, and the words began to come easily.

What recommendations would you give to someone considering this product?

Jira is a fantastic tool for monitoring the development of your project from beginning to end. Astoundingly, the Big Picture feature provides a snapshot of everything being worked on at the moment, as well as what has been completed and what is ahead. It's also remarkable that you've got the wherewithal to split up your organization into several surpluses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Great project management tool for tracking tasks

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Powerful Tool for Taking Control of Your Project

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira differs from other comparable solutions in a number of ways. First of all, Jira is quite adaptable and can be modified to meet a variety of project management requirements. Jira also offers a user-friendly design that is simple to use and navigate. Users may easily collaborate with their teams using the platform's wide selection of connectors with well-known development and collaboration tools. Finally, Jira is equipped with sophisticated reporting and analytics to help organisations make the most of their data and is built to scale with businesses as they expand.

What is your favorite aspect of this product?

The way JIRA tracks and organises tasks, issues, and projects is my favourite feature. It makes it simple to identify who is in charge of what duties, when they are due, and whether they have been finished, which aids in my ability to stay organised and on schedule. JIRA also includes fantastic reporting options that let me rapidly see how a project is progressing and what areas might need more attention.

What do you dislike most about this product?

I dislike the fact that customising workflows can be challenging and that navigating the user interface can be challenging. In addition, it takes too many clicks to go where you want to go, which can be annoying and time-consuming.

What recommendations would you give to someone considering this product?

1. Take into account and confirm the responsiveness and helpfulness of the product's customer service team. 2. Think about the product's price and determine if it fits within your budget. 3. To make sure the item is the best choice for you, compare it to comparable items on the market. 4. Check out online product reviews to see what other people are saying about the item. 5. For your piece of mind, confirm that the product is covered by a warranty or guarantee. 6. If at all feasible, query and seek assistance from an experienced salesperson.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Saves Time

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