What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 87

Task Assignment

89

List Tasks

88

Task Status

88

Task Prioritization

87

Task Categorization

87

Add Attachments

86

Task Reporting

85

Notifications

85

Due Dates

84

Add Notes

84

Drag and Drop Prioritization

84

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

Jira Reviews

Arun Kumar J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Best task management software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

The wide range of users, especially the ones who follows agile models for product development. The ability to generate reports and pin point on what's been done well and what needs improvement. One can easily track on who's working on what. It is very helpful in planning the timelines and resources for the project and also highlights the blockers.

What is your favorite aspect of this product?

To me, it is the reporting. It gives a clear insights on how the team did. This can help the project planner to bring necessary changes to do things better and faster. Also it can help in knowing what should the team continues to do.

What do you dislike most about this product?

Like I mentioned already, notifications are still on emails whenever a task is assigned or a task's priority has changed. An intuitive notification should help take actions faster.

What recommendations would you give to someone considering this product?

For project planning, timelines and resources, JIRA is the best!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sandip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy project management with Jira

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira offers a user interface that is simple to use and has features that are familiar to users of Google or Microsoft office suite products. There is no need to switch between solutions because it simultaneously offers a professional software engineer or development team manager enough capability and options.

What is your favorite aspect of this product?

Jira gives us the ability to manage more than three projects at once. With the aid of JIRA features like Backlog, User stories, Reports, and Kanban, we conduct agile sprints. We keep track of each team member's ticket flow as well. The JIRA tickets that are created are very detailed.

What do you dislike most about this product?

Even though JIRA has all the features a project management tool needs, there is one area where it could be improved. The user interface could use some improvement.

What recommendations would you give to someone considering this product?

In our company, we use JIRA for bug tracking, project management, and product management. For our sprints, JIRA is used. We can track our progress every sprint thanks to JIRA reports.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Krupal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Best Project Management tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It supports project management for our business. Each team gets an own board to monitor the sprint's development, keep cards organised in the backlog, and keep track of numerous reports.

What is your favorite aspect of this product?

Almost every tool you use at work has integrations with it, including GitLab, Slack, email, Google Documents, etc. You can establish projects, teams, and sprints, and each team can handle its duties independently.

What do you dislike most about this product?

The tool is difficult to set up and learn how to use. The user interface's complexity makes task management challenging. To facilitate communication inside the team, internal chat facilities might have been included.

What recommendations would you give to someone considering this product?

What I value most about Jira is its simplicity. It has satisfied all of my needs for managing a small team as a user of the free tier. I've grown accustomed to using the tool, and it's clear that Jira is trusted by and used by many other businesses. These are the recommendations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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