isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

8.4 / 10
isolved People Cloud
8.4 / 10

What is isolved People Cloud?

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Workforce Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
11% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Reliable

Feature Ratings

Average 78

Time Capture Virtual

83

Shift Management

81

Attendance Management and Policies

79

Time Capture Physical

79

Absence Management

79

Workforce Dashboards and Reporting

77

Staffing

77

Labor Costing and Splitting

76

Rate Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

72

Vendor Capability Ratings

Average 77

Ease of IT Administration

92

Business Value Created

89

Availability and Quality of Training

86

Ease of Data Integration

83

Quality of Features

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Ease of Implementation

80

Vendor Support

79

Usability and Intuitiveness

76

Ease of Customization

72

isolved People Cloud Reviews

  • Role: Finance
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Great customer service and implementation!

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

very helpful team ready to take on anything

Likeliness to Recommend

7 / 10

Pros

  • Caring
  • Respectful
  • Friendly Negotiation
  • Helps Innovate

Carolyn F W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

isolved Helps us track payroll easily

Likeliness to Recommend

8 / 10

What differentiates isolved People Cloud from other similar products?

We are able to streamline the onboarding process, save important documents, and expedite the hiring process with the help of Isolved. In addition to being a terrific tool for payrolls, Isolved's reporting is easy to understand at the end of each month, quarter, and year.

What is your favorite aspect of this product?

I really like that I can reach someone at any time if I have any queries about the payroll for my employees, such as about taxes, withholdings, or benefit coverage. There are no hold periods when contacting customer service, and all employees receive comprehensive software training. Working with and understanding the staff is a breeze.

What do you dislike most about this product?

I would have preferred it if iSolved came with a PDF or user manual that walked me through the process of doing basic things. I can't always spare the twenty minutes to watch a training video and cross my fingers that it's the correct one. However, I discovered that customer service is available 24/7 and the staff is more than happy to assist you with any difficulty you may have.

What recommendations would you give to someone considering this product?

Thanks to iSolved, I can easily manage my company's payroll and personnel from any location at any time. Thanks to iSolved, I am able to stay organized and make changes to my compensation and benefits with ease.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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