What is isolved People Cloud?

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

79

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

77

Provider Management

75

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

76

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

73

Ease of Data Integration

73

Ease of Customization

72

isolved People Cloud Reviews

Tammy P.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Good, would like to modify screen views.

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

N/A. I have nothing to compare.

What is your favorite aspect of this product?

Security is very important.

What do you dislike most about this product?

Not being able to adjust screen views.

What recommendations would you give to someone considering this product?

Do a slow implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Caring

Jennifer B.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product! Great service and features.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

iSolved is easy to work with and usually resolves issues quickly. It is more affordable for small business. Has all the features we need plus some additional features that we may use in the future. Allows us to grow and support our employees and do our jobs more efficiently.

What is your favorite aspect of this product?

iSolved allows us to keep track of everything in one place.

What do you dislike most about this product?

Training and courses are hard to navigate. We struggle to find the right way to train people on iSolved products. Would like to see a course path for each module rather than hunting around for courses or articles to explain the modules.

What recommendations would you give to someone considering this product?

Be organized before you set everything up so you don't have to do extra leg work once the product is up and running. Understand what you are looking to get out of iSolved so you know what features you will use and how you will use them. Great product with endless possibilities and great support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First

Caroline G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Overall we are very happy with Isolved.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Ease of use, and customer service

What is your favorite aspect of this product?

How much reduction in work it has created within our company.

What do you dislike most about this product?

Creating custom reports is sometimes difficult as I try to describe what we need from the report to the person building it.

What recommendations would you give to someone considering this product?

The more modules you use, the more you realize the time savings to your workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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