Intercom

What differentiates Intercom from other similar products?

Intercom equipment is that it is a bit difficult as compared with other small business project management implementations. Intercom can allow us to customizing the different options because it is irritating to managing the tasks and teams, tracking time and collaborating and other platforms.

What is your favorite aspect of this product?

Intercom is the project executive system because we can manage all the project planning and scheduling features with this implement. The best thing around this program is that sometime we like to use this instrument because we can effectively create new productivity devices to resources and monitor to perform of all our projects. It integrates with the other applications that which allows us to take advantage of sharing recourses and files.

What do you dislike most about this product?

This program presents certain delays and distortions in the voice when using the conferences where the internet speed is not of good quality because it requires good bandwidth on connection to perform good result but this makes it necessary to repeat leaving the meeting slower and less efficient. Another problem about Intercom software is that when we worked on a lot of projects it can be cumbersome to search for them in different places, but otherwise most of the companies like to use all of its features.

What recommendations would you give to someone considering this product?

Intercom is expeditious for beginners to use deal with a range of client projects. One of my favorite things that I most like to use Intercom is that it has so many features and functions also it has a lot of useable functions and such expeditious software. I highly suggested Intercom to manage the task and collaborate with our teams. Intercom integrates perfectly with my Android smart phone and also it works very well with the other applications since we can open the document and edits it without having to leave the meeting, this is extraordinary.

What differentiates Intercom from other similar products?

Sometimes in our company we were a bit careless with our customers due to the few significant tools we used with Intercom we have had a more enjoyable interaction with our buyers as a result of a more open conversational channel that has helped us to take advantage of every attention along their journey buying the product, at the time of consumption and their needs, it allowed us to free them from unnecessary communication tools that we used to use for no purpose.

What is your favorite aspect of this product?

It has a real-time conversational marketing that allows the customer to refer at the time they are making their purchase and have any questions, boosting sales tremendously, it has agents in assistance that usually detect a sales opportunity and direct them directly to be managed, it helps to boost your business with a more complete customer management, more studied strategies with assured results.

What do you dislike most about this product?

Sometimes configuring the API can become a headache, it would be essential to improve this option to save time or implement a support that will help you when doing it, there may be lack of clarity in some supports related to the pre-sale that generate confusion in customers and fear when making the purchase alone which can cause collapse in the platform by the demand for attention, there could be more simplicity in the macros as it was before the update.

What recommendations would you give to someone considering this product?

Improving customer service is essential for economic and business growth in any field, as it will help you increase sales, but also the proximity to the customer is essential to scale as a service that provides confidence this platform is an excellent choice to get those results, has a good price and a simple opening that allow you to take full advantage of the tools they offer.

What differentiates Intercom from other similar products?

Intercom provides a feature-set that is unmatched by any helpdesk platform. Features like no-code mobile carousels, two-way sms customer engagement, product customer tour functionality and so on, are unique to the Intercom platform.

What is your favorite aspect of this product?

Mobile carousels is one feature on Intercom which our team has taken full advantage of to high success. Through Carousels, we are successfully connecting with customers and users of our product apps. at specific junctures in the course of using our apps. Intercom's mobile carousels has helped to highlight new features to app. users , acted as a guide to sales prospect to signup to our service and so on. One of the best part of this feature for us as a team , is that we have been able to customize it to target specific types of customers to great success.

What do you dislike most about this product?

With platforms like Intercom, which is extremely feature-rich , there is always the propensity for it to be overwhelming for inexperienced users. On a second note, I believe that Intercom's support can be a lot more responsive to queries and enquiries. Slow paced responses to customers is not very worthy of a team providing a customer success software.

What recommendations would you give to someone considering this product?

Intercom is great for engaging customers and for efficiently managing general customer interaction, in a way that is simply unmatched by any platform that I know about at this time.