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Infor (US) LLC

Infor CloudSuite

Composite Score

8.0 /10

CX Score

8.1 /10

110 Reviews Write a Review

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What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details

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Awards & Recognition

Infor CloudSuite won the following awards in the Enterprise Resource Planning - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

10 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

5 Top Rated Capabilities

6 Top Rated Features

2025

7 Top Rated Capabilities

7 Top Rated Features

2024

Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor CloudSuite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

4% Negative

12% Neutral

84% Positive

Pros

Acts with Integrity
Trustworthy
Reliable
Client Friendly Policies

Feature Ratings

Average 80

Supply Chain Management

Service Management

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BI and Performance Management

Human Capital Management

Industry Specific Capabilities

Job and Project Management

Analytics and Reporting

Governance Risk and Compliance

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.5

View Infor CloudSuite in this category (opens in a new tab)

Infor CloudSuite Reviews

Palak A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful and Customizable, Worth the Effort

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

For sectors like manufacturing and distribution, Infor M3 is a good option. It is simple to integrate with other systems and includes all the capabilities you require for inventory and supply chain management. Despite being a strong instrument, it is also quite easy to use.

What is your favorite aspect of this product?

The way that Infor M3 simplifies inventory and supply chain management is what I appreciate most about it. It can be easily integrated with other systems and is adaptable to our needs. It makes everything go more smoothly and saves a ton of time.

What do you dislike most about this product?

What I dislike is that it can be a bit slow at times, especially when dealing with large amounts of data. It’s not always as fast as I’d like it to be.

What recommendations would you give to someone considering this product?

For complex industries, Infor M3 is a good option to explore. Just be aware that setup and customizing will take some time. It truly delivers once everything is set up, but the initial work may seem excessive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shubham M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Easy to connect & utilize,for expanding enterprise

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

With features designed to meet industry requirements, Infor M3 is ideal for sectors including manufacturing and fashion. Additionally, it provides smooth connection with other products and robust cloud support, which makes it simple to adjust as your company expands.

What is your favorite aspect of this product?

I really like how easy it is to integrate with other systems and how scalable it is as your business grows. Very effective

What do you dislike most about this product?

The initial setup can be a bit tricky, especially if you're new to ERP systems.

What recommendations would you give to someone considering this product?

Make sure to spend time on the setup—it can be tricky at first, but it's definitely worth it. Having solid support helps a lot.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dhruv S.

Role: Industry Specific Role
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Cost Effective one stop ERP solution

Likeliness to Recommend

9 /10

What differentiates Infor CloudSuite from other similar products?

It is a custom solution so very easy to integrate other 3rd party services like SAP, and GreyTHr. Also, it is more efficient in connecting EDI and API service providers, since in the supply chain we need to monitor the shipments using EDI and API we can directly connect with suppliers, forwarders, and ocean carriers and integrate within Infor.

What is your favorite aspect of this product?

It was very intuitive when I first started using I didn't require any training and I simply while browsing can use the application. It has robust control tower capabilities that can use inbuilt and new integrated features from other use cases like shipment tracking, warehouse stocks, customer PO, and track & trace to combine to provide an end-to-end product life cycle.

What do you dislike most about this product?

It could be slow when dealing with large amounts of data and to deal with it there are hardcoded filters on dates so the user has to download dump files multiple times.

What recommendations would you give to someone considering this product?

Define your scope including future scope and negotiate better prices and include in the project as new customization can be expensive.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Infor CloudSuite

What is Infor CloudSuite?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

Infor CloudSuite Ratings

86 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Infor CloudSuite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Enterprise Resource Planning - Midmarket

Infor CloudSuite Reviews

Palak A.

Powerful and Customizable, Worth the Effort

Likeliness to Recommend

Pros

Shubham M.

Easy to connect & utilize,for expanding enterprise

Likeliness to Recommend

Pros

Dhruv S.

Cost Effective one stop ERP solution

Likeliness to Recommend

Pros

Most Popular Infor CloudSuite Comparisons

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1
Since last award

1
Since last award

Feature Ratings

Supply Chain Management

Service Management

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BI and Performance Management

Human Capital Management

Industry Specific Capabilities

Job and Project Management

Analytics and Reporting

Governance Risk and Compliance

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization