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Infor (US), LLC

Infor CloudSuite

Composite Score

8.1 /10

CX Score

8.3 /10

74 Reviews Write a Review

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What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details

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Awards & Recognition

Infor CloudSuite won the following awards in the Enterprise Resource Planning - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

5 Top Rated Capabilities

6 Top Rated Features

2025

7 Top Rated Capabilities

7 Top Rated Features

2024

Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor CloudSuite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

4% Negative

14% Neutral

82% Positive

Pros

Acts with Integrity
Trustworthy
Altruistic
Fair

Feature Ratings

Average 80

Supply Chain Management

Service Management

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BI and Performance Management

Human Capital Management

Industry Specific Capabilities

Job and Project Management

Analytics and Reporting

Governance Risk and Compliance

Vendor Capability Ratings

Average 81

Quality of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.5

View Infor CloudSuite in this category (opens in a new tab)

Infor CloudSuite Reviews

Jeyasurya M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Infor M3 - problem solver

Likeliness to Recommend

6 /10

What differentiates Infor CloudSuite from other similar products?

It's industry-specific functionalities

What is your favorite aspect of this product?

It's flexible pricing structure

What do you dislike most about this product?

Resources unavailability

What recommendations would you give to someone considering this product?

It helps to manage operations across different legal entities and is highly recommended

Pros

Continually Improving Product
Efficient Service
Inspires Innovation
Caring

Dravid K.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Effective Cloud-Based ERP tool

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

The distinctive feature of Infor M3 is its emphasis on sectors with intricate processes, such as manufacturing and fashion. Because it is cloud-based, versatile, and supports a variety of languages and currencies, it is perfect for international enterprises. M3 differs from many ERP systems in that it is made to address particular industry issues, such as scheduling production and inventory across many sites.

What is your favorite aspect of this product?

What I like about Infor M3 is how it simplifies complex supply chains and production processes. It’s built to streamline operations, especially for industries like manufacturing and fashion, making it easier to manage everything in one place.

What do you dislike most about this product?

What I don’t like about Infor M3 is that it can feel overwhelming for smaller businesses due to its complexity and wide range of features.

What recommendations would you give to someone considering this product?

Infor M3 is ideal for handling intricate supply chains and international operations if you're thinking about it. However, the first setup may be a little difficult. If you require long-term scalability and extensive customisation, it's worthwhile.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lingesh S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

The industry focused ERP powerhouse

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

Strong in process manufacturing, fashin and food industry. And it's cloud first and on promise options

What is your favorite aspect of this product?

Favorite is strong industry specific functionality with multi site and multiple languages.

What do you dislike most about this product?

Complexity in upgrade and performance issues

What recommendations would you give to someone considering this product?

Need to invest in trainings and monitor performance

Pros

Helps Innovate
Enables Productivity
Unique Features
Fair

Cons

Less Respectful

Infor CloudSuite

What is Infor CloudSuite?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

Infor CloudSuite Ratings

86 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Infor CloudSuite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Enterprise Resource Planning - Midmarket

Infor CloudSuite Reviews

Jeyasurya M.

Infor M3 - problem solver

Likeliness to Recommend

Pros

Dravid K.

Effective Cloud-Based ERP tool

Likeliness to Recommend

Pros

Lingesh S.

The industry focused ERP powerhouse

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Supply Chain Management

Service Management

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BI and Performance Management

Human Capital Management

Industry Specific Capabilities

Job and Project Management

Analytics and Reporting

Governance Risk and Compliance

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization