Agilysys InfoGenesis POS Logo
Agilysys InfoGenesis POS Logo
Agilysys, Inc

Agilysys InfoGenesis POS

6.6 /10
Category
Agilysys InfoGenesis POS
6.6 /10

What is Agilysys InfoGenesis POS?

The award-winning point-of-sale solution that’s designed to help hospitality businesses serve their guests more effectively. Agilysys InfoGenesis POS boasts an intuitive touchscreen with extensive back-end reporting and analytics that enable operators to control costs and streamline operations. With centralized enterprise configuration, businesses can quickly leverage this next-generation point-of-sale to transform the guest service experience with ease. Switch seamlessly between terminals and tablets to maximize server efficiency.

Company Details


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Awards & Recognition

Agilysys InfoGenesis POS won the following awards in the Restaurant POS category

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Agilysys InfoGenesis POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agilysys InfoGenesis POS.

84 Likeliness to Recommend

93 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agilysys InfoGenesis POS?

0% Negative
11% Neutral
89% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 74

Payment Processing

79

PCI Compliance

79

Off Line Operations

77

Advanced Reporting Analytics

76

Check Settlement Types

76

Advanced Compliance & Statutory

76

Integrations

75

Workforce Management

75

Multiple Venue Property Concept Support

73

Loyalty Promotions Management

70

Kitchen Course Management

68

Vendor Capability Ratings

Average 72

Usability and Intuitiveness

77

Ease of Data Integration

76

Breadth of Features

76

Business Value Created

75

Quality of Features

72

Availability and Quality of Training

71

Ease of IT Administration

71

Ease of Implementation

71

Product Strategy and Rate of Improvement

70

Vendor Support

68

Ease of Customization

66

Agilysys InfoGenesis POS Reviews

Jimmy G.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Poor administration functions, limited innovation

Likeliness to Recommend

6 /10

What differentiates Agilysys InfoGenesis POS from other similar products?

It connects to Oasis 360

What is your favorite aspect of this product?

I don't have a favorite aspect of this product.

What do you dislike most about this product?

I dislike the administration functions of this product, the company charges you for any and all training, they offer no online training materials other than a 600 page poorly written manual. If you need to add/remove any features, a paid service from their technicians is required.

What recommendations would you give to someone considering this product?

Look somewhere else. Aloha, Square, breadcrumb, anything but this.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Less Effective Service
  • Less Caring

Marian T.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Agile and complete point of sale system

Likeliness to Recommend

8 /10

What differentiates Agilysys InfoGenesis POS from other similar products?

InfoGenesis POS offers a flexible set of tools that significantly improves profitability and generates a smooth business process. It provides valuable integrations with inventory and procurement platforms that improve and simplify business processes. It has offline capabilities that ensure uninterrupted service over unstable network connections. It allows you to obtain reports with real-time data on our business operations that help plan and generate opportunities for business growth.

What is your favorite aspect of this product?

It has an intuitive, flexible and visually pleasing user interface. It is easy to configure and integrate other systems. Inventory control tools and offline mode successfully meet our business needs. Provides efficient reports with current and highly informative data. Staff training at the point of sale is simple. Provides maximum mobility, operation and performance with the use of mobile tablets.

What do you dislike most about this product?

When used for the first time, some functions can be confusing. You need to incorporate better documentation to take full advantage of its capabilities.

What recommendations would you give to someone considering this product?

InfoGenesis POS is fast, robust, reliable and highly customizable software. With innovative features that make it an excellent point system option. I recommend it.

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Respectful

Nguyen A.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Good POS Agilysys

Likeliness to Recommend

9 /10

What differentiates Agilysys InfoGenesis POS from other similar products?

Micros, and other is the same

What is your favorite aspect of this product?

Simple using Tablet

What do you dislike most about this product?

Cost is so high

What recommendations would you give to someone considering this product?

Easy mainternace

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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