What is IBM Sterling CPQ?
BM® Sterling Configure, Price, Quote solution automates every step of the configure, price and quote process to help organizations easily create Web storefronts, offer dynamic catalog and pricing information, and direct customers and partners to find, configure and order the right products and services. This enables you to transform how you sell complex products and services by removing the internal complexity of multi-tiered selling within your organization and with your partners.
Company Details
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Get AssistanceIBM Sterling CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Sterling CPQ?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Configuration
Guided Selling
Product and Service Configuration
Workflow & Approvals
Rules Engine
Renewal Management
Discounting Management
Quote Development and Administration
Reporting and Analytics
Catalog Management
Multi Currency
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Ease of Implementation
IBM Sterling CPQ Reviews
Andrew M.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2021
Automate Product Pricing procedure with IBM CPQ
Likeliness to Recommend
What differentiates IBM Sterling CPQ from other similar products?
IBM Sterling CPQ is in compliance with ISO to keep customer sensitive data secured unlike other CPQ software.
What is your favorite aspect of this product?
The entire procedure of selling and pricing between our sales representatives and customers has been simplified by IBM Sterling CPQ. It has been easy to determine the right product to impose discounts and which not to as well as forwarding price lists to customers to help them make rapid orders.
What do you dislike most about this product?
Implementation without following tutorials and overviews can be tricky during initial setup.
What recommendations would you give to someone considering this product?
To connect Sales Team, Suppliers and Customers it requires an integrated solution that has pricing configuration and quotation features like IBM. Therefore, try it asap and you will never regret.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alicia S.
- Role: Industry Specific Role
- Industry: Government
- Involvement: End User of Application
Submitted Sep 2021
What You Ought to Know about IBM Sterling CPQ
Likeliness to Recommend
What differentiates IBM Sterling CPQ from other similar products?
IBM Sterling CPQ os hosted in a secured data repository unlike other CPQ tools. Also, this solution doesn’t store or leak sensitive personal information of clients, thus it’s 100% safe to configure and access price lists with IBM.
What is your favorite aspect of this product?
In case of a catastrophic failure on production environment, IBM Sterling CPQ offers backup and disaster recovery. With IBM Sterling CPQ, it is easy to determine the product that discounts should be imposed and which doesn’t suit.
What do you dislike most about this product?
It was overwhelming to implement IBM Sterling CPQ but we partnered with third-party service providers, that we still rely on till today.
What recommendations would you give to someone considering this product?
In case they face issues after implementing IBM Sterling CPQ, they can look for a reliable IBM Integrator. However, IBM Sterling CPQ is the best tool to create and control price lists.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing