What is IBM Maximo?
Keep critical assets operating at maximum efficiency with Maximo and IoT
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
100 Plan to Renew
70 Satisfaction of Cost Relative to Value
10
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Maximo?
Pros
- Reliable
- Respectful
- Caring
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Service Catalog
Technician Administration
Integrated Knowledge Management
Multi Device Capability
Multi-Site Functionality
Reporting
End User Support Solutions
Business Application Integration
Systems Management Integration
Integration With IT Tools
End User Self Serve
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Customization
Breadth of Features
Vendor Support
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IBM Maximo Reviews
Adil M.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
I used Maximo for CMMS tool
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
not much of a difference , similar capabilities can be obtained using ERP
What is your favorite aspect of this product?
Inventory to resource linkage
What do you dislike most about this product?
too much process complexities , less user friendly in terms of report generation
What recommendations would you give to someone considering this product?
Better for Manpower management and inventory to cost linkage
Pros
- Saves Time
- Acts with Integrity
- Reliable
- Trustworthy
Xavier M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
IBM Control Desk is one of the best programs
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
IBM Control Desk is one of the best programs that stands out for a great infinity of solutions to manage each and every one of the integrated services with the aim of having the power to manage a wide range of IT processes, the help of this program It has to do with placing each of the services in a catalog, through a great self-service interface that facilitates its use and the functionality of each of its functions. The harmony that I have had with this program has been really successful, thanks to all the options and advanced analytical tools that this program puts into practice every time it is run.
What is your favorite aspect of this product?
One of the best things I like about this program is the number of reports I can view every day, which are very helpful in understanding the true state of my entire environment, with the help of tools that are deployed from the cloud, IBM Control Desk is a program that helps me manage all the active services of my company to have a better work infrastructure and response to each of the most demanding projects of my work, I don't know of another program with the ability to configure itself according to the needs of each profile and automate some processes of my system based on the policies and plans of my work.
What do you dislike most about this product?
This program is not designed for all types of public, I mean that to fully use this program it is necessary to have programming knowledge, otherwise it can be somewhat difficult to understand certain functions, on the other hand, you have to be somewhat patient with this program, as good results may take a while.
What recommendations would you give to someone considering this product?
IBM Control Desk is a program for those users who are looking for a tool to solve the management of integrated services that help support the administration of high-end functions with IT services with the best intention and improve the infrastructure of which profile, I like to recommend this program for the security and control of resources that it presents.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gokul R.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Easy to use
Likeliness to Recommend
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Sometimes it will be slow
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing