What is IBM Maximo?

Keep critical assets operating at maximum efficiency with Maximo and IoT

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Awards & Recognition

IBM Maximo won the following awards in the IT Service Management - Midmarket category

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IBM Maximo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Technician Administration

87

Reporting

86

Integration With IT Tools

86

Multi Device Capability

86

End User Support Solutions

86

Integrated Knowledge Management

84

End User Self Serve

84

Multi-Site Functionality

82

Service Catalog

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Availability and Quality of Training

86

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Ease of Customization

84

Business Value Created

84

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

81

Product Strategy and Rate of Improvement

79

IBM Maximo Reviews

Milan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

cost effective product

Likeliness to Recommend

10 /10

What differentiates IBM Maximo from other similar products?

IBM Maximo excels with its comprehensive asset management capabilities, including advanced predictive maintenance and extensive integration options. Its scalability and ability to manage a wide range of assets across different industries set it apart from many competitors.

What is your favorite aspect of this product?

My favorite aspect of IBM Maximo is its powerful predictive maintenance capabilities, which help anticipate and prevent equipment failures. Its extensive asset management features and robust reporting tools also provide valuable insights for optimizing operations.

What do you dislike most about this product?

IBM Maximo can be complex to implement and customize, with a steep learning curve for new users. Its interface may also feel dated compared to more modern solutions, potentially impacting user experience.

What recommendations would you give to someone considering this product?

Ensure that IBM Maximo aligns with your organization’s asset management needs and that you have resources for the initial setup and customization. Investing in training and consulting services can help maximize the benefits and ease the transition.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome product.

Likeliness to Recommend

10 /10

What differentiates IBM Maximo from other similar products?

User interface and easy to find settings.

What is your favorite aspect of this product?

Integration with 3rd party applications.

What do you dislike most about this product?

Lack API integration with certain applications

What recommendations would you give to someone considering this product?

Improve stability

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shrikant S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

"Comprehensive Asset Management with Robust Featur

Likeliness to Recommend

10 /10

What differentiates IBM Maximo from other similar products?

Better quality and functionality

What is your favorite aspect of this product?

Functionality and feature

What do you dislike most about this product?

Nothing...

What recommendations would you give to someone considering this product?

Better feature

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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