What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Reliable
- Trustworthy
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Campaign Execution
Social Post Archival
Social Response Management
Social Asset Management
Trend Analysis
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Sherry W.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
One of the best, if not THE BEST!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
This is a great product, the sales team is wonderful to work with and the support is excellent.
What is your favorite aspect of this product?
Ease of use, easy implementation, it's smooth and flawless.
What do you dislike most about this product?
Nothing, except the cost.
What recommendations would you give to someone considering this product?
If you can afford it, get it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lorren B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Stable but limited social media integration
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Easy to use interface or user interface, Twitter integration is good and set Hashtags, and track leads coming from social media campaigns.
What is your favorite aspect of this product?
Integration with Twitter and tracking of leads from social media campaigns
What do you dislike most about this product?
Only Twitter and LinkedIn integration available
What recommendations would you give to someone considering this product?
If you are already using HubSpot you can use HubSpot social.
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
Edwin N.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Sep 2021
A Great Sales Generator
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Greatly helps in generating traffic to your website Enables creation of personalised content for purposes of marketing Easy and cost effective to run a campaign
What is your favorite aspect of this product?
I have been able to increase our company sales with over 40% compared to when we did not use hubspot
What do you dislike most about this product?
Setting up is a bit cumbersome, everything else is perfect
What recommendations would you give to someone considering this product?
I recommend, it works well and the results are impressive
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features