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HotSchedules Logo
Fourth

HotSchedules

7.3 /10
Category
HotSchedules
7.3 /10

What is HotSchedules?

HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution.

Company Details


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Awards & Recognition

HotSchedules won the following awards in the Workforce Management - Midmarket category

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HotSchedules Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HotSchedules.

82 Likeliness to Recommend

91 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HotSchedules?

0% Negative
15% Neutral
85% Positive

Pros

  • Reliable
  • Respectful
  • Unique Features
  • Client's Interest First

Cons

  • Charges for Enhancements

Feature Ratings

Average 78

Time Capture Virtual

84

Staffing

83

Labor Costing and Splitting

82

Workforce Dashboards and Reporting

79

Workforce Scheduling

77

Workforce Planning and Forecasting

76

Shift Management

75

Absence Management

75

Attendance Management and Policies

75

Time Capture Physical

75

Rate Policies

69

Vendor Capability Ratings

Average 76

Business Value Created

80

Availability and Quality of Training

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

76

Breadth of Features

76

Vendor Support

75

Quality of Features

75

Ease of Customization

75

Ease of IT Administration

70

Ease of Data Integration

70

HotSchedules Reviews

Jacynth A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

User and budget-friendly! Highly recommended!

Likeliness to Recommend

10 /10

What differentiates HotSchedules from other similar products?

Its user-friendliness, organization, economical and budget-friendliness

What is your favorite aspect of this product?

It makes employee scheduling very easy and organized. Also components of this platform is easy to use, even people that are not comfortable using the computer can use HotSchedules without difficulty.

What do you dislike most about this product?

Nothing in particular. Highly recommended!

What recommendations would you give to someone considering this product?

Go for it! It is life-changing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew H.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great Application That Helps Manage Restaurants

Likeliness to Recommend

8 /10

What differentiates HotSchedules from other similar products?

We have been using this service for over 15 years now and it allows us to run a business and staff appropriately based on forecast demands and predicted business. My staff finds it easy to communicate and email all of us on anything. We can also track anything from sales and inventory as well to keep our business up to date and run smoothly

What is your favorite aspect of this product?

Making a schedule is easy and if my staff inputs their availability, I know how to set our team up for success every week.

What do you dislike most about this product?

There used to be a capability for the service to send emails to personal addresses so my employees know there are HotSchedules messages. That does not seem to be the case anymore.

What recommendations would you give to someone considering this product?

Look at all the features and play around with them. You definitely will see all the amenities and know what will work best for your company.

Pros

  • Efficient Service
  • Fair
  • Transparent
  • Reliable

Cons

  • Charges for Enhancements

Aditya J.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Super easy for work!

Likeliness to Recommend

9 /10

What differentiates HotSchedules from other similar products?

Sending my availability and a note to my supervisor and coworkers is quite simple. Getting text notifications when your shift has been assigned is another feature I like. I particularly appreciate that you can view the names of the coworkers you are collaborating with as well as their contact details. makes scheduling shifts and interacting with other workers very simple.

What is your favorite aspect of this product?

For the past two years or so, I have been using it. You may quickly and easily look at your schedule to see when you have appointments, who you have appointments with, and who is free. It's not difficult to communicate with the personnel, unlike when you're at the office and need to hunt for someone's phone number or email address.

What do you dislike most about this product?

It annoys me that you have to buy this software in order to use it on your phone. I don't like how slow the logbook is when you use it and how long it takes to mark off finished assignments. But aside from that, I adore HotSchedules.

What recommendations would you give to someone considering this product?

This is the best option if you want to keep your costs under control and have a strong tool for allocating labor!

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Caring

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