HoneyBook Logo
HoneyBook Logo
HoneyBook Inc

HoneyBook

7.6 /10
Category
HoneyBook
7.6 /10

What is HoneyBook?

HoneyBook is the a client experience and financial management platform for independent business owners. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide top-tier service at every step. Manage projects, book clients, send invoices and get paid — all on HoneyBook.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

HoneyBook Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HoneyBook.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HoneyBook?

8% Negative
0% Neutral
92% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 81

Customizable Branding

86

Automated Notifications

85

Scheduling Link Creation

83

Calendar Integration

81

3rd Party Integration

81

Payment Processing

80

Analytics and Reporting

80

Real-Time Calendar View

79

Mobile

77

Availability Preferences

74

Vendor Capability Ratings

Average 80

Quality of Features

92

Product Strategy and Rate of Improvement

87

Availability and Quality of Training

85

Business Value Created

85

Ease of Implementation

85

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

71

HoneyBook Reviews

Nelisa N.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Amazing product to use when running a business!

Likeliness to Recommend

10 /10

What differentiates HoneyBook from other similar products?

It’s very easy to navigate, self-sufficient + straightforward.

What is your favorite aspect of this product?

Payment Processing and scheduling haha.

What do you dislike most about this product?

Can’t think of any.

What recommendations would you give to someone considering this product?

You won’t regret it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akilah F.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

It's efficient, professional, and easy to use!!

Likeliness to Recommend

10 /10

What differentiates HoneyBook from other similar products?

HoneyBook is one of the only CRMs that is user friendly to small businesses across various industries. I’ve tried several other CRMs and they are either too expensive or designed for larger companies. As a small business owner HoneyBook is easy to use, allows beautiful and creative customizations, and also helps expand your business with access to other vendors. HoneyBook is also one of the only CRMs that has product features to accommodate all business needs, such as scheduling, payments, workflows, automations, and more. 10/10

What is your favorite aspect of this product?

My favorite aspect is the ability to customize and template all of my business communications such as emails, proposals, surveys, contracts and more. This feature saves so much time in my business and allows my to easily automate workflows. This feature has enables me to onboard my clients with ease and efficiency.

What do you dislike most about this product?

I honestly can not think of anything I dislike about the feature. The only thing I could recommend, but does not cause an issue within my business, is the ability to fully customize the pipeline to my business standard operating procedures.

What recommendations would you give to someone considering this product?

I’ve recommended this product to several people already and have helped them integrate this into their business workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raye T.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Lovely to use, beware — price changed recently!

Likeliness to Recommend

5 /10

What differentiates HoneyBook from other similar products?

the mobile app and its functionality, paired with the security features for each client

What is your favorite aspect of this product?

The mobile app, customization and branding!

What do you dislike most about this product?

The new price change, lack of grandfathering for previous clients.

What recommendations would you give to someone considering this product?

To use the free trial and really explore their needs

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Respectful
  • Leverages Incumbent Status