Google

Google Vault

8.7 /10

170 Reviews Write a Review

Claim Software

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Vault won the following awards in the Data Archiving category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Storage Optimization

Data Compression

Data Encryption

Data Format Native Generic

External Storage Connectivity

Platform Support

Long Term Data Retention

Data Deletion Control and Space Gain

Restore to Current Format

Multiple Format Support

Granularity

Vendor Capability Ratings

Average 81

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Google Vault Reviews

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2020

Not Worth the Money

Likeliness to Recommend

3 /10

Pros

Transparent
Reliable
Performance Enhancing
Respectful

Cons

Commodity Features
Less Effective Service
Under Delivered

Kelli J.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Features are outstanding

Likeliness to Recommend

7 /10

What differentiates Google Vault from other similar products?

The retrieval of important information

What is your favorite aspect of this product?

The quick and easy info on account

What do you dislike most about this product?

The graphics are needing upsate

What recommendations would you give to someone considering this product?

It’s easy to follow

Pros

Performance Enhancing
Caring
Client's Interest First
Friendly Negotiation

Justin C.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Simple product that just works

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

It's a fast cloud product

What is your favorite aspect of this product?

How simple it is

What do you dislike most about this product?

Sometimes the length of time to export search results

What recommendations would you give to someone considering this product?

If you have Gmail you should use this product.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Google Vault

What is Google Vault?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Google Vault Ratings

86 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Vault?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Granularity 'The granular storage of data, such that it can be searched and recovered in an expedient manner.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Vault Reviews

Not Worth the Money

Likeliness to Recommend

Pros

Cons

Kelli J.

Features are outstanding

Likeliness to Recommend

Pros

Justin C.

Simple product that just works

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Storage Optimization

Data Compression

Data Encryption

Data Format Native Generic

External Storage Connectivity

Platform Support

Long Term Data Retention

Data Deletion Control and Space Gain

Restore to Current Format

Multiple Format Support

Granularity

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training