Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

8.4 /10
Category
Google Vault
8.4 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

3% Negative
3% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Data Compression

86

Storage Optimization

86

Data Encryption

85

Data Format Native Generic

84

Long Term Data Retention

83

External Storage Connectivity

83

Platform Support

82

Data Deletion Control and Space Gain

81

Restore to Current Format

80

Multiple Format Support

80

Granularity

78

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of Customization

83

Breadth of Features

82

Usability and Intuitiveness

82

Business Value Created

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Vendor Support

77

Google Vault Reviews

Deepali R.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great integration with Google Workspace

Likeliness to Recommend

8 /10

What differentiates Google Vault from other similar products?

Google Vault stands out from similar products due to its seamless integration with Google Workspace, allowing for easy retention, search, and export of data across Gmail, Drive, and other Workspace apps. It offers robust eDiscovery and compliance tools, real-time search capabilities, and secure data management, making it especially useful for organizations already using Google’s ecosystem

What is your favorite aspect of this product?

One of the standout aspects of Google Vault is its seamless integration with Google Workspace. This integration makes it incredibly efficient for organizations that are already using Gmail, Google Drive, and other Workspace services. Vault’s ability to automatically retain, search, and export data across all these apps without the need for complex third-party integrations is a major advantage. It simplifies compliance and legal processes, especially for e-discovery, making it easy to ensure data governance without disrupting daily workflows

What do you dislike most about this product?

A potential drawback of Google Vault is that it only works within the Google Workspace ecosystem. While this integration is a strength for Workspace users, it can be limiting for organizations that use multiple platforms or services outside of Google. Vault doesn’t support data from external systems, meaning companies that use non-Google tools for email, storage or communication may need a separate e-discovery or archiving solution to cover those systems. Additionally, the search functionality, though robust, can feel somewhat limited in terms of advanced filters and more complex queries compared to some dedicated third-party e-discovery tool

What recommendations would you give to someone considering this product?

1. Assess Google Workspace Usage: Vault is ideal if your organization is already heavily invested in Google Workspace for email, storage, and collaboration. Its seamless integration will offer the most value in this environment. If your company uses other platforms, consider whether you’ll need additional tools for full e-discovery and data retention across all systems. 2. Understand Compliance Needs: Ensure that Google Vault aligns with your industry’s compliance and legal requirements. Vault covers retention, legal holds, and e-dis

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Joseph B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Outstanding data management tool

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

It has user-friendly interface that is simple to use and navigate across all the features.

What is your favorite aspect of this product?

Google Vault has powerful archiving capabilities that enables me to preserve customer emails and documents for future reference. It has advanced search tab that enhances quick check of relevant information from saved datasets.

What do you dislike most about this product?

I experienced few downtimes for the first time on extensive functionalities before I fully familiarized with its operation capabilities.

What recommendations would you give to someone considering this product?

This is the most appropriate tool for data orchestration and file safe storage. It has reliable 24/7 customer support team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kashish G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable Archiving

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

Reliable Archiving with Seamless Integration.

What is your favorite aspect of this product?

My favourite aspect of Google Vault is its seamless integration with Google Workspace, making it easy to manage and archive data across multiple services.

What do you dislike most about this product?

What I dislike most about Google Vault is its limited support for non-Google file formats, which restricts its versatility in handling diverse data sources.

What recommendations would you give to someone considering this product?

Google Vault is an excellent choice for organizations seeking a reliable e-discovery and data retention.Its seamless integration with Google Workspace enhances usability and provides efficient management of emails and files. The user-friendly interface makes it easy to search and retrive data, ensuring compilance with legal requirements. Additionally, its secure storage and automated retention policies help protect sensitive information effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing