What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Compression
Storage Optimization
Data Encryption
Data Format Native Generic
Long Term Data Retention
External Storage Connectivity
Platform Support
Data Deletion Control and Space Gain
Restore to Current Format
Multiple Format Support
Granularity
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Deepali R.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: IT Leader or Manager
Submitted Oct 2024
Great integration with Google Workspace
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Google Vault stands out from similar products due to its seamless integration with Google Workspace, allowing for easy retention, search, and export of data across Gmail, Drive, and other Workspace apps. It offers robust eDiscovery and compliance tools, real-time search capabilities, and secure data management, making it especially useful for organizations already using Google’s ecosystem
What is your favorite aspect of this product?
One of the standout aspects of Google Vault is its seamless integration with Google Workspace. This integration makes it incredibly efficient for organizations that are already using Gmail, Google Drive, and other Workspace services. Vault’s ability to automatically retain, search, and export data across all these apps without the need for complex third-party integrations is a major advantage. It simplifies compliance and legal processes, especially for e-discovery, making it easy to ensure data governance without disrupting daily workflows
What do you dislike most about this product?
A potential drawback of Google Vault is that it only works within the Google Workspace ecosystem. While this integration is a strength for Workspace users, it can be limiting for organizations that use multiple platforms or services outside of Google. Vault doesn’t support data from external systems, meaning companies that use non-Google tools for email, storage or communication may need a separate e-discovery or archiving solution to cover those systems. Additionally, the search functionality, though robust, can feel somewhat limited in terms of advanced filters and more complex queries compared to some dedicated third-party e-discovery tool
What recommendations would you give to someone considering this product?
1. Assess Google Workspace Usage: Vault is ideal if your organization is already heavily invested in Google Workspace for email, storage, and collaboration. Its seamless integration will offer the most value in this environment. If your company uses other platforms, consider whether you’ll need additional tools for full e-discovery and data retention across all systems. 2. Understand Compliance Needs: Ensure that Google Vault aligns with your industry’s compliance and legal requirements. Vault covers retention, legal holds, and e-dis
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Joseph B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2024
Outstanding data management tool
Likeliness to Recommend
What differentiates Google Vault from other similar products?
It has user-friendly interface that is simple to use and navigate across all the features.
What is your favorite aspect of this product?
Google Vault has powerful archiving capabilities that enables me to preserve customer emails and documents for future reference. It has advanced search tab that enhances quick check of relevant information from saved datasets.
What do you dislike most about this product?
I experienced few downtimes for the first time on extensive functionalities before I fully familiarized with its operation capabilities.
What recommendations would you give to someone considering this product?
This is the most appropriate tool for data orchestration and file safe storage. It has reliable 24/7 customer support team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kashish G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Reliable Archiving
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Reliable Archiving with Seamless Integration.
What is your favorite aspect of this product?
My favourite aspect of Google Vault is its seamless integration with Google Workspace, making it easy to manage and archive data across multiple services.
What do you dislike most about this product?
What I dislike most about Google Vault is its limited support for non-Google file formats, which restricts its versatility in handling diverse data sources.
What recommendations would you give to someone considering this product?
Google Vault is an excellent choice for organizations seeking a reliable e-discovery and data retention.Its seamless integration with Google Workspace enhances usability and provides efficient management of emails and files. The user-friendly interface makes it easy to search and retrive data, ensuring compilance with legal requirements. Additionally, its secure storage and automated retention policies help protect sensitive information effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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