Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Santa S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

A great tool to use

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Web versions is the easiest to implement

What is your favorite aspect of this product?

Backfdrops

What do you dislike most about this product?

Limit to users per call

What recommendations would you give to someone considering this product?

I's say you should go for it

Pros

  • Continually Improving Product
  • Trustworthy
  • Client Friendly Policies
  • Fair

Naveed H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Google meet best tool for meeting for big team

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its provide real time captions during meeting that great thing. It is very secure than any other meeting tool.

What is your favorite aspect of this product?

The best thing about google meet we can join meeting from any device. In google meeting even more than 200 people can join meeting at same time that great and very time saving.it provide real time captions during meeting that's great.

What do you dislike most about this product?

It have connectivity issues like too much lag during calls that's very frustrating. Joining meetings are bit tricky and difficult for beginners need to work with user interface. Screensharing quality are not very good.

What recommendations would you give to someone considering this product?

we use google meeting for our company meetings that's very reliable and very secure than any other tool.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Kaniaru K.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Join a meeting via Online Video Conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Free Version for Google Users and Flexible Paid Versions Productivity Tools and Integration with Other Google Services

What is your favorite aspect of this product?

One of the key advantage of Google Meet is that it is relatively easy to use. Joining a meeting is as simple as clicking or tapping a link. The platform is also available via web app or a dedicated native app for macOS, Microsoft Windows, iOS and iPad OS, and Android operating systems.

What do you dislike most about this product?

Relatively Limited Features When Compared to Others

What recommendations would you give to someone considering this product?

A key advantage of Google Meet over Zoom, as well as other video conferencing platforms and messaging apps, centers on the fact that it is part of the entire Google Workspace suite of tools and apps. Paying for this service essentially means paying for other products and services. Furthermore, it readily integrates with these tools and apps from Google for a seamless and uniform overall user experience.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Client Friendly Policies

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