Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Aman P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

What a way for formal communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It provides a great range of features including Audio call VoIP, video calls in groups, file transferring,searching , instant messaging etc

What is your favorite aspect of this product?

I use it for daily standup meeting, ad discuss daily project things over audio VoIP.

What do you dislike most about this product?

To be honest, I hardly dislike anything about it but they should add remote control, and multi screen sharing feature.

What recommendations would you give to someone considering this product?

One should use it for their daily communication. It will definitely enhance the productivity of the team.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Jogendra S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

This product is very easy to use.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

The product service is very good. And you will not face major issues with services.

What is your favorite aspect of this product?

This is great and easy to use so I strongly recommend this because it's a pocket friendly app.

What do you dislike most about this product?

There is nothing to dislike.

What recommendations would you give to someone considering this product?

You can use it for your business and personal use.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Fair

Nikitesh B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2026

Simple,Reliable and Easy-to-Use Video Conferencing

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

Google Meet stands out through its seamless integration with Google Workspace—Gmail, Calendar, Docs, Sheets and Slides. It offers easy browser-based access, strong security, live captions, and AI-powered features like Gemini note-taking and translation, creating a simple, connected meeting experience.

What is your favorite aspect of this product?

My favorite aspect is its seamless integration with Google Workspace. Scheduling and joining meetings through Google Calendar, while easily sharing Docs, Sheets, and Slides, makes collaboration simple and efficient without needing multiple tools.

What do you dislike most about this product?

What I dislike most is that some advanced features are limited to paid Workspace plans. The interface can also feel basic compared with competitors, and occasional audio, video, or connectivity issues can affect the meeting experience.

What recommendations would you give to someone considering this product?

I would recommend Google Meet to anyone already using Google Workspace, as its integration with Calendar, Gmail, and other Google apps makes meetings easy to schedule and manage. It is simple, reliable, secure, and a good choice for both personal and professional meetings.

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