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Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2893 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

3 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

3% Neutral

95% Positive

Pros

Fair
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Google Meet Reviews

Sivakumar N.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2026

Easy to Use, Reliable, and Feature-Rich

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out because it is simple, reliable, and deeply integrated with Google Workspace. It works smoothly with Gmail, Google Calendar, Google Drive, and Google Docs, making it easy to schedule and join meetings. Its clean interface, strong security, and useful AI-powered features also make it convenient for both personal and professional meetings.

What is your favorite aspect of this product?

My favorite aspect is its simple and user-friendly interface. It’s easy to join meetings, share screens, and collaborate without needing much setup, and its integration with Google Calendar and other Google Workspace tools makes it very convenient.

What do you dislike most about this product?

My biggest dislike is that some advanced meeting and collaboration features are limited compared with other video-conferencing platforms. I would also like to see better customization options and more advanced AI features.

What recommendations would you give to someone considering this product?

I would recommend Google Meet to anyone looking for a simple, reliable, and easy-to-use video conferencing tool, especially if they already use Google Workspace. It’s a good choice for meetings, online classes, and team collaboration without requiring complicated setup.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohd S.

Role: Information Technology
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2026

Simple and reliable for everyday meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its simple interface reliable video quality and seamless integration with Google Workspace make Google Meet easy to use for everyday meetings and team collaboration.

What is your favorite aspect of this product?

My favorite aspect is how simple easy and reliable it is especially when scheduling and joining meetings through Google Calendar and other Workspace tools.

What do you dislike most about this product?

The main downside is that some advanced meeting and collaboration features feel limited when compared to other platforms.

What recommendations would you give to someone considering this product?

I would recommend it for teams that already use Google Workspace and want a simple reliable meeting solution. It’s easy to get started with though you may want another tool for more advanced collaboration features.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Vishnu V.

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2026

Easy, reliable, and seamless for online meetings.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is different because it integrates seamlessly with Google Workspace, is easy to use, offers secure and high-quality video meetings, and works directly in a web browser without requiring software installation.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace, making it easy to schedule, join, and collaborate in meetings directly from Gmail and Google Calendar.

What do you dislike most about this product?

What I dislike most is that many advanced features, such as longer meeting durations, recording, and enhanced collaboration tools, are only available with a paid Google Workspace plan.

What recommendations would you give to someone considering this product?

I recommend Google Meet if you want a simple, reliable, and secure video conferencing tool, especially if you already use Gmail or Google Workspace. It is easy to set up and works well for both personal and professional meetings.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Google Meet Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Sivakumar N.

Easy to Use, Reliable, and Feature-Rich

Likeliness to Recommend

Pros

Mohd S.

Simple and reliable for everyday meetings

Likeliness to Recommend

Pros

Vishnu V.

Easy, reliable, and seamless for online meetings.

Likeliness to Recommend

Pros

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Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization