Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sunil P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2026

Simple, Reliable, and Great for Everyday Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out because it's simple, reliable, and works seamlessly with other Google Workspace apps like Gmail, Google Calendar, and Google Drive. I like that I can join meetings with just a link—there's no complicated setup. The audio and video quality are usually very stable, and features like live captions, screen sharing, and background effects make meetings more productive. It's also easy to use on both desktop and mobile, which makes it a great choice for teams of all sizes.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is how easy it is to use. I can join a meeting with just one click, and the call quality is usually clear and stable. I also like how well it integrates with Google Calendar and Gmail, making it simple to schedule and join meetings without any extra effort.

What do you dislike most about this product?

One thing I dislike about Google Meet is that some of the more advanced features are only available with paid Google Workspace plans. Also, if someone has a slow internet connection, the video quality can drop or the meeting may lag. Other than that, it's been a reliable tool for everyday meetings.

What recommendations would you give to someone considering this product?

I would recommend Google Meet to anyone looking for a simple and reliable video conferencing tool. It's especially useful if you already use Gmail or other Google Workspace apps because everything works together smoothly. I also suggest testing your microphone, camera, and internet connection before important meetings to ensure the best experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Narina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

Easy to use and reliable for business meetings.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is simple to use, works well with Google Workspace, and makes it easy to join and manage business meetings.

What is your favorite aspect of this product?

My favorite part is how easy it is to join meetings and collaborate with others. It also works smoothly with other Google Workspace tools.

What do you dislike most about this product?

Sometimes the audio or video quality can drop, especially with a weak internet connection. Some advanced features are also limited depending on the plan.

What recommendations would you give to someone considering this product?

I’d recommend Google Meet for businesses that need simple and reliable online meetings. It’s easy to use and works well with other Google Workspace tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anmol ..

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2026

Simple and reliable for meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Main reason is integration with gmail , Google calendar ,easy to join meetings

What is your favorite aspect of this product?

Easy to join the meeting and getting track of it and reminders from google calendar

What do you dislike most about this product?

Sometimes the video and audio quality depends on the internet and can affect it into some important meetings

What recommendations would you give to someone considering this product?

It is best recommended to professionals who need reliable and easy to use platform for online meetings

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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