What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Jessica G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2020
Great for every day users.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is integrated directly into chat and email - which offers a seamless platform.
What is your favorite aspect of this product?
I like the fact that I can set up a Google Meet directly within an IM.
What do you dislike most about this product?
I dislike that it feels to lag behind zoom in terms of updates and features but that could just be what my corporation is paying for.
What recommendations would you give to someone considering this product?
I’d recommend this for anybody looking for an alternative to Zoom or Skype.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Ann D.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Sep 2020
Features disappointment
Likeliness to Recommend
What differentiates Google Meet from other similar products?
A little more secure
What is your favorite aspect of this product?
Video quality
What do you dislike most about this product?
Lack of features for teachers
What recommendations would you give to someone considering this product?
I would rather use zoom
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Productive
- Commodity Features
- Less Effective Service
Joshua M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Affordable web conference tool for business
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It provides high-quality HD video and audio and integrates with Google products seamlessly. Google Meet is also a better program and cost-effective than other products example it does not charge additional call-in fees when participants need to call rather than join meetings directly.
What is your favorite aspect of this product?
Google Hangouts Meet offers easy messaging for all end-users where it also allows the sending of files, links during meetings. It is also easy to use and requires no training on how to utilize the tool. Its screen sharing capability makes it easy to show the entire screen or share presentations along with the option to collaborate on files. Hosts have full control where they can easily pin, mute, or remove participants.
What do you dislike most about this product?
Seems unreliable when using MAC.
What recommendations would you give to someone considering this product?
It is suitable for organizations that already use G Suite as they can connect and communicate easily. It works with businesses of all sizes because it is affordable to suit each of their budgets.
Pros
- Efficient Service
- Effective Service
- Security Protects
- Helps Innovate
