What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Over Delivered
- Trustworthy
- Fair
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Pipeline Planning
Data Ingestion and Interoperability
Predictive Time-Series Reporting & Analytics
Visual Pipeline Monitoring
Collaboration
Territory Analytics and Management
Predictive Sales Forecasting
Scenario Analysis
Intelligent Alerts and Notifications
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Availability and Quality of Training
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Looker Reviews
Aimee V.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Levels the data-driven playing field
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker is different from Mode or Tableau in its plug-and-play simplicity of use for non-technical team members. Once fields and dimensions are set up, users don't need knowledge of SQL to research, analyze, plan, and predict using their organization's powerful data. For those who want to take it a step further, developing is straightforward, making it a great product for those with career growth aspirations in analytics without as much experience needed.
What is your favorite aspect of this product?
I love how accessible everything is. Anyone on the team can answer basically any question with a quick query.
What do you dislike most about this product?
People who are more experienced with SQL may find other options, such as Mode, simpler to query. If an organization uses Looker along with another product, there is risk of an information bottleneck. It's important that more advanced data analysts spend time with the product to ensure that ease and access of data breaks down information barriers between departments and team members of different skill levels.
What recommendations would you give to someone considering this product?
Make sure someone in the organization identified to take the time to understand and develop Looker, and someone will be available to continuously reevaluate tables and joins as your product grows. Support is extremely helpful, but an internal champion or two will ensure that everyone is up and running and has access to everything they need all the time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Neil A.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jan 2022
Helped us visualise everything we need to know
Likeliness to Recommend
What differentiates Looker from other similar products?
Easy to use and intuitive UI. The ability to create dashboards and customise them however you feel makes it a perfect tool for sales, finance, product, accounts and C-suite
What is your favorite aspect of this product?
The power to harness everything we have in our database to make quick to market decisions without relying on development resources.
What do you dislike most about this product?
Not much I do not like about this product, pulling huge data dumps has slow load times but that's not necessarily Looker's fault. I do think the dashboard customisations could be better.
What recommendations would you give to someone considering this product?
I'd recommend just going all in on this product, i have used many data visualisation tools in the past and this does the job and more.
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Acts with Integrity
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2022
Enable self-service analytics in your company
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Caring
- Respectful
