Google

Looker

8.1 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Sales Analytics category

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5 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

86 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative

4% Neutral

93% Positive

Pros

Over Delivered
Trustworthy
Fair
Altruistic

Feature Ratings

Average 85

Dashboard

Pipeline Planning

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Predictive Sales Forecasting

Scenario Analysis

Intelligent Alerts and Notifications

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Ease of IT Administration

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Looker in this category (opens in a new tab)

Customer Intelligence

Score 8.2

View Looker in this category (opens in a new tab)

Looker Reviews

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Feb 2022

Fanatastic Product, High performance, a bit pricey

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brent G.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Users Love Looker! Some features feel old-school.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Ease of use and user understanding.

What is your favorite aspect of this product?

User friendly. Extremely customizable.

What do you dislike most about this product?

Other BI tools offer a more new-school approach in their displays and dashboards. Drag-and-drop feature is a missing feature in designing dashboards. Their "click-and-drop" approach is weird.

What recommendations would you give to someone considering this product?

Try it out with your users!

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Dharmesh S.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Looker for our Business MIS team

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.

What is your favorite aspect of this product?

Provides interesting data, provided the databases exist for it to be sliced. Delivery system is relatively easy to use. Customers can pick up the report creation pretty quickly.

What do you dislike most about this product?

API is difficult to use, especially with auth problems. LookMLs can be confusing with referenced objects. Maintaining on-prem servers requires a lot of maintenance. In the cloud the data writes slowly.

What recommendations would you give to someone considering this product?

For less evolved reporting, it is not bad at all. It is not designed to scale, fully. I mean that as long as you do not intend to scale, it is a good product for your company. Log aggregation level reporting is not suited for Looker.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Looker

What is Looker?

Company Details

Need Assistance?

Awards & Recognition

Looker Ratings

86 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Looker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Customer Intelligence

Looker Reviews

Fanatastic Product, High performance, a bit pricey

Likeliness to Recommend

Pros

Brent G.

Users Love Looker! Some features feel old-school.

Likeliness to Recommend

Pros

Dharmesh S.

Looker for our Business MIS team

Likeliness to Recommend

Pros

Most Popular Looker Comparisons

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1
Since last award

Feature Ratings

Dashboard

Pipeline Planning

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Predictive Sales Forecasting

Scenario Analysis

Intelligent Alerts and Notifications

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training