What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Over Delivered
- Trustworthy
- Fair
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Pipeline Planning
Data Ingestion and Interoperability
Predictive Time-Series Reporting & Analytics
Visual Pipeline Monitoring
Collaboration
Territory Analytics and Management
Predictive Sales Forecasting
Scenario Analysis
Intelligent Alerts and Notifications
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Availability and Quality of Training
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Looker Reviews
Albert A.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jan 2023
Well-cultivated and innovative system.
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker is a well-cultivated solution that offers creative uses for sales data. The astounding feature is that it includes an improved set of tools for tailored data experiences. Simply expressed, Looker is an awesome tool that allows us to engage with our content in a relaxing, spontaneous, and purposeful way.
What is your favorite aspect of this product?
This system has brought innovative forms for my entire sales team to finish the work more swiftly. Now, it's possible to generate any sophisticated or technically challenging reports with little to no work. There are many different patterns, and the structure is an aspect that also strikes out at first glance. Not to mention, it also has a very adaptable user interface.
What do you dislike most about this product?
I know that today we all love highly automotive and dynamic tools but Looker takes some time to understand all of its wonderful functions If you put some work into it and have a clear picture in mind of what you want to do, you can usually dislodge this learning curve a little quickly. However, the key element is that you must put forth some effort.
What recommendations would you give to someone considering this product?
When I first started using it, I wasn't sure if it would provide us with a return on our investment or if we are just wasting money because of how complicated it is. But as time passed on, I became aware of its true potential and learned why it was so sophisticated. I advise users to choose this and stick with it. Although complex, this intricacy is required to give you more advantages and cutting-edge capabilities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Olivia K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Excellent business partnership with a solid tool
Likeliness to Recommend
What differentiates Looker from other similar products?
We can now more easily gather, view, analyze, and manage massive amounts of data on a single platform thanks to Looker. It has aided in the discovery of patterns, issues, and methods for using data to address them. They offer excellent customer service and have a helpful support group that frequently refines the product and use cases.
What is your favorite aspect of this product?
As there are currently various sites inside the same firm and we compete with one another, it enables me to view AHT and is incredibly accurate with wonderful options like checking agents' login and logout timings. Everyone who enjoys beautiful data, from novice users to experienced developers, should utilize Looker.
What do you dislike most about this product?
When we try to use it on low-end devices & work on more than two or three things at once, it occasionally replies slowly. To make its connection with active directories, it needs some creative improvising and worthwhile upgrades. This flaw causes it to iterate for a while.
What recommendations would you give to someone considering this product?
For the kind of analysis, you require for your corporate decision-making process, Looker is a quicker and easier solution. It aids in the creation of reports and guarantees that everyone can understand what you communicate. The app also forces me to strive toward the objective, which is quite beneficial.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Olga N.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
The best business sales analytics tool
Likeliness to Recommend
What differentiates Looker from other similar products?
When views are already modeled, Looker aids in answering inquiries and encourages the organization to adhere to set metrics. The fact that Looker is a controlled setting is something I really appreciate. For instance, data analysts specify the formula for a particular measure inside the LookML code, which makes it simple for the business to use the same metrics.
What is your favorite aspect of this product?
I adore it because it is simple and has excellent features to make life simpler for BI teams. I appreciate how adaptable it is and how quickly it can gather vast amounts of data. Both the customer service and the online help group are excellent. Overall, I'm happy with Looker, its data management, analytical capabilities, and everything else it offers our firm.
What do you dislike most about this product?
Its somewhat cumbersome representation is something I find annoying. It would be fantastic to be able to quickly label and edit my visualizations rather than being constrained to a templates-only version because I need to present my charts and conclusions to a diverse group of people.
What recommendations would you give to someone considering this product?
This item is a great visualizing choice. It is user-friendly and simple to learn compared to programs of a similar nature. You may make it as simple or complex as you like, and you can easily let stakeholders modify their opinions of the visualizations.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity