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Looker

Composite Score

8.6 /10

CX Score

9.0 /10

80 Reviews Write a Review

Claim Software

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Analyst Research

Company Details

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Awards & Recognition

Looker won the following awards in the Sales Analytics category

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2026 Emotional Footprint Champion

Latest Award, 2026

2026 Data Quadrant Champion

2026

2025 Emotional Footprint Champion

2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2024

5 Top Rated Capabilities

3 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Transparent
Respectful
Efficient Service

Feature Ratings

Average 81

Dashboard

Data Ingestion and Interoperability

Collaboration

Pipeline Planning

Scenario Analysis

Predictive Sales Forecasting

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Intelligent Alerts and Notifications

Territory Analytics and Management

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 79

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Also Featured in...

Customer Intelligence

Score 8.7

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Business Intelligence & Analytics - Midmarket

Score 8.6

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Business Intelligence & Analytics - Enterprise

Score 8.4

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Retail Analytics

Score 8.3

View Looker in this category (opens in a new tab)

Looker Reviews

David M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

features are average

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

the dashboard and specific features

What is your favorite aspect of this product?

ease of access

What do you dislike most about this product?

not many people familiar

What recommendations would you give to someone considering this product?

try it before you buy it

Pros

Reliable
Inspires Innovation
Client Friendly Policies
Unique Features

Cons

Less Productive
Wastes Time
Less Performance Enhancing

Rintu K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2026

Centralized Data Modeling with Great Governance

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker’s LookML modeling layer separates business logic from dashboard creation, ensuring standard metric definitions across client projects. Instead of copying logic into individual reports, our team maintains a single source of truth, allowing us to build consistent, scalable reporting environments for engineering workflows.

What is your favorite aspect of this product?

In-database querying via Git version control lets us manage analytical metrics just like software code. This simplifies code reviews and prevents broken dashboards across teams while pushing execution directly to our underlying warehouse.

What do you dislike most about this product?

The initial learning curve for LookML is steep for non-developer analysts. Additionally, custom visual rendering can feel limited compared to dedicated visualization tools without writing custom JavaScript code.

What recommendations would you give to someone considering this product?

Ensure your organization has data engineers capable of building and maintaining LookML. It is ideal for teams needing strict metric governance, but less suited for non-technical users expecting quick, self-service drag-and-drop report creation.

Pros

Effective Service
Inspires Innovation
Saves Time
Acts with Integrity

Joanne A.

Role: Sales Marketing
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Powerful BI Platform with Complex Pricing

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Looker stands out with customizable data modeling (LookML) and strong integration across multiple data sources.

What is your favorite aspect of this product?

My favorite aspect of Looker is its flexible data modeling with LookML, which lets teams create customized analytics without constantly rewriting queries.

What do you dislike most about this product?

The main drawback of Looker is its high cost and steep learning curve for non-technical users.

What recommendations would you give to someone considering this product?

I’d recommend assessing your team’s technical skills, starting with a pilot project, and ensuring budget flexibility before adopting Looker for full-scale analytics.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Looker

What is Looker?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

Looker Ratings

85 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Looker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Customer Intelligence

Business Intelligence & Analytics - Midmarket

Business Intelligence & Analytics - Enterprise

Retail Analytics

Looker Reviews

David M.

features are average

Likeliness to Recommend

Pros

Cons

Rintu K.

Centralized Data Modeling with Great Governance

Likeliness to Recommend

Pros

Joanne A.

Powerful BI Platform with Complex Pricing

Likeliness to Recommend

Pros

Most Popular Looker Comparisons

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Gong

Groove

Feature Ratings

Dashboard

Data Ingestion and Interoperability

Collaboration

Pipeline Planning

Scenario Analysis

Predictive Sales Forecasting

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Intelligent Alerts and Notifications

Territory Analytics and Management

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement