What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Customer Intelligence category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

86 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
8% Neutral
92% Positive

Pros

  • Enables Productivity
  • Caring
  • Effective Service
  • Altruistic

Feature Ratings

Average 82

Audience Segmentation

85

Data Visualization

85

API Framework

85

Conversion Analysis

84

Audience Demographics

84

Cross Channel Attribution Analysis

83

Metadata Management

83

Anomaly Detection

79

Predictive Analytics

79

Customer Journey Modelling

78

Real Time Workflow Automation

76

Vendor Capability Ratings

Average 82

Business Value Created

87

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Ease of Data Integration

83

Quality of Features

83

Ease of Implementation

80

Ease of IT Administration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Looker Reviews

Abdulafeez H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Powerful analytics tool with great insights and fl

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Looker stands out for its strong data modeling and consistency. Its LookML feature lets teams define metrics once and reuse them across reports, ensuring a single source of truth. It also queries data directly from the warehouse for real-time insights, making it flexible, scalable, and reliable for organizations that value control and accuracy.

What is your favorite aspect of this product?

My favorite aspect of Looker is how it allows me to explore and analyze data in real time without needing to constantly export or reload datasets. I really like the consistency it provides through LookML — once metrics are defined, everyone in the organization uses the same logic, which makes reporting more reliable and accurate.

What do you dislike most about this product?

What I dislike most about Looker is that it has a bit of a learning curve, especially when it comes to understanding LookML and setting up models. Some dashboard customizations also feel limited compared to other BI tools, and large queries can sometimes take a while to load.

What recommendations would you give to someone considering this product?

I’d recommend Looker to teams that already have a solid data infrastructure and want a centralized, consistent way to manage their analytics. Take time to learn LookML — it’s worth it because it ensures everyone uses the same data definitions and metrics. Also, plan your data model carefully before building dashboards; it makes everything smoother later. Overall, if you value data accuracy, governance, and real-time insights, Looker is a great choice.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tejaswini K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

"Powerful but Requires Expertise"

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

1. Data Modeling with LookML 2. In-Database Architecture 3. Cloud-Native and API-First 4. Governance and Scalability 5. Developer-Friendly 6. Focus on Self-Service

What is your favorite aspect of this product?

My favorite aspect of Looker is its semantic modeling layer powered by LookML. Here's why it's a standout feature: Consistency Across the Organization: By defining business logic (like revenue, churn, or customer segments) once in LookML, everyone—from analysts to executives—gets consistent answers regardless of who builds the report. Scalable Governance: LookML makes it easier to govern and scale analytics across teams without duplicating logic in every dashboard or report. Reusability & Modularity: Once a model is defined, it can be reused across different dashboards, making analytics faster and more efficient over time.

What do you dislike most about this product?

What many users dislike most about Looker is the steep learning curve of LookML and initial setup complexity

What recommendations would you give to someone considering this product?

Invest in Data Modeling Expertise Early. Start with a Clear Data Governance Strategy. Ensure Compatibility with Your Data Stack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joel O.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Looker offers good data modeling with room to grow

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker stands out primarily because of its powerful LookML data modeling layer, which allows organizations to create a centralized, reusable, and consistent business logic across all reports and dashboards. This ensures data governance and accuracy at scale. Unlike many BI tools, Looker connects directly to modern cloud data warehouses (like BigQuery, Snowflake, Redshift) for real-time, live querying rather than relying on data extracts, enabling up-to-date insights.

What is your favorite aspect of this product?

My favorite aspect of Looker is its LookML data modeling layer. It provides a centralized, consistent way to define business metrics and logic, ensuring everyone in the organization is working from the same trusted data. This not only improves accuracy but also scales well as data complexity grows, making analytics more reliable and accessible across teams.

What do you dislike most about this product?

The biggest downside of Looker is its steep learning curve, especially around mastering LookML for data modeling. It can be challenging for non-technical users to get comfortable without significant training or developer support. Additionally, some advanced visualization options and interactive features are limited compared to other BI tools, which can require extra custom development or third-party integrations.

What recommendations would you give to someone considering this product?

If you’re considering Looker, make sure you have access to skilled data modeling resources or are ready to invest in training, because mastering LookML is key to unlocking its full potential. Also, plan for an initial setup period because Looker shines when your data is well-structured and governed. It’s a great fit if you want a scalable, cloud-native platform with strong data consistency and real-time querying. However, if you need quick, flashy visualizations or a very simple drag-and-drop interface, you might want to explore complementary tools alongside Looker.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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