What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
86 Plan to Renew
3
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Enables Productivity
- Caring
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Data Visualization
API Framework
Conversion Analysis
Audience Demographics
Cross Channel Attribution Analysis
Metadata Management
Predictive Analytics
Customer Journey Modelling
Real Time Workflow Automation
Anomaly Detection
Vendor Capability Ratings
Business Value Created
Ease of Customization
Breadth of Features
Quality of Features
Ease of Data Integration
Vendor Support
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Sales Analytics
Score 8.6
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Business Intelligence & Analytics - Midmarket
Score 8.5
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Business Intelligence & Analytics - Enterprise
Score 8.2
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Retail Analytics
Score 8.0
View Looker in this category (opens in a new tab)
Looker Reviews
Dr.S M.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2025
Powerful Data Insights with a Steep Learning Curve
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker stands out for its LookML semantic modeling layer, which centralizes business logic and ensures consistent metrics across all dashboards. Unlike traditional BI tools focused on visualizations, Looker emphasizes data governance, scalability, and integration with modern data warehouses like BigQuery and Snowflake, making it ideal for enterprise-grade analytics and embedded insights.
What is your favorite aspect of this product?
My favorite aspect of Looker is its LookML modeling layer, which allows teams to define business metrics and data relationships in one governed place. This ensures consistent, reusable, and transparent analytics across the organization. It bridges the gap between data engineers and business users, enabling accurate, scalable, and collaborative decision-making.
What do you dislike most about this product?
What I dislike most about Looker is its steep learning curve and reliance on LookML coding, which can be challenging for non-technical users. Setting up models and optimizing queries requires data-engineering knowledge, and dashboard performance depends heavily on the underlying data warehouse. This can make initial setup and adoption slower compared to more drag-and-drop BI tools.
What recommendations would you give to someone considering this product?
I recommend Looker for teams with a strong data foundation and a need for governed, scalable analytics. Invest time in learning LookML and building a solid data model upfront—it pays off with consistent metrics and reusable insights. Ensure your data warehouse is optimized for performance, and provide training for both technical and business users to fully leverage Looker’s capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mantesh C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2025
Trusted dashboards that scale with your business
Likeliness to Recommend
What differentiates Looker from other similar products?
As per my experience, the Looker modeling layer and centralized governance keep metrics consistent across teams, with solid API integration and embedding for productized analytics. The visualization is easy to understand for every user.
What is your favorite aspect of this product?
I used this tool a lot of time in my day-to-day activity, but my favorite part is Clean, fast dashboards backed by a semantic model—stakeholders trust the numbers, and I can schedule and share effortlessly.
What do you dislike most about this product?
Steep learning curve for Looker and sometimes rigid permissions; pricing scales quickly for lots of viewer seats.
What recommendations would you give to someone considering this product?
Run a real POC with your production data, define 5–10 core metrics in LookML, test row-level permissions, and validate total cost (including viewer growth).
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
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Abdulafeez H.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
Powerful analytics tool with great insights and fl
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker stands out for its strong data modeling and consistency. Its LookML feature lets teams define metrics once and reuse them across reports, ensuring a single source of truth. It also queries data directly from the warehouse for real-time insights, making it flexible, scalable, and reliable for organizations that value control and accuracy.
What is your favorite aspect of this product?
My favorite aspect of Looker is how it allows me to explore and analyze data in real time without needing to constantly export or reload datasets. I really like the consistency it provides through LookML — once metrics are defined, everyone in the organization uses the same logic, which makes reporting more reliable and accurate.
What do you dislike most about this product?
What I dislike most about Looker is that it has a bit of a learning curve, especially when it comes to understanding LookML and setting up models. Some dashboard customizations also feel limited compared to other BI tools, and large queries can sometimes take a while to load.
What recommendations would you give to someone considering this product?
I’d recommend Looker to teams that already have a solid data infrastructure and want a centralized, consistent way to manage their analytics. Take time to learn LookML — it’s worth it because it ensures everyone uses the same data definitions and metrics. Also, plan your data model carefully before building dashboards; it makes everything smoother later. Overall, if you value data accuracy, governance, and real-time insights, Looker is a great choice.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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