What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Customer Intelligence category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

86 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
7% Neutral
93% Positive

Pros

  • Enables Productivity
  • Caring
  • Efficient Service
  • Saves Time

Feature Ratings

Average 83

Audience Segmentation

87

Conversion Analysis

85

Data Visualization

85

API Framework

85

Audience Demographics

83

Cross Channel Attribution Analysis

83

Metadata Management

83

Predictive Analytics

80

Customer Journey Modelling

78

Anomaly Detection

76

Real Time Workflow Automation

76

Vendor Capability Ratings

Average 82

Business Value Created

87

Ease of Customization

85

Breadth of Features

84

Quality of Features

83

Vendor Support

82

Ease of Data Integration

82

Ease of Implementation

81

Ease of IT Administration

81

Availability and Quality of Training

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Looker Reviews

Mantesh C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Trusted dashboards that scale with your business

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

As per my experience, the Looker modeling layer and centralized governance keep metrics consistent across teams, with solid API integration and embedding for productized analytics. The visualization is easy to understand for every user.

What is your favorite aspect of this product?

I used this tool a lot of time in my day-to-day activity, but my favorite part is Clean, fast dashboards backed by a semantic model—stakeholders trust the numbers, and I can schedule and share effortlessly.

What do you dislike most about this product?

Steep learning curve for Looker and sometimes rigid permissions; pricing scales quickly for lots of viewer seats.

What recommendations would you give to someone considering this product?

Run a real POC with your production data, define 5–10 core metrics in LookML, test row-level permissions, and validate total cost (including viewer growth).

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Abdulafeez H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Powerful analytics tool with great insights and fl

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Looker stands out for its strong data modeling and consistency. Its LookML feature lets teams define metrics once and reuse them across reports, ensuring a single source of truth. It also queries data directly from the warehouse for real-time insights, making it flexible, scalable, and reliable for organizations that value control and accuracy.

What is your favorite aspect of this product?

My favorite aspect of Looker is how it allows me to explore and analyze data in real time without needing to constantly export or reload datasets. I really like the consistency it provides through LookML — once metrics are defined, everyone in the organization uses the same logic, which makes reporting more reliable and accurate.

What do you dislike most about this product?

What I dislike most about Looker is that it has a bit of a learning curve, especially when it comes to understanding LookML and setting up models. Some dashboard customizations also feel limited compared to other BI tools, and large queries can sometimes take a while to load.

What recommendations would you give to someone considering this product?

I’d recommend Looker to teams that already have a solid data infrastructure and want a centralized, consistent way to manage their analytics. Take time to learn LookML — it’s worth it because it ensures everyone uses the same data definitions and metrics. Also, plan your data model carefully before building dashboards; it makes everything smoother later. Overall, if you value data accuracy, governance, and real-time insights, Looker is a great choice.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tejaswini K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

"Powerful but Requires Expertise"

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

1. Data Modeling with LookML 2. In-Database Architecture 3. Cloud-Native and API-First 4. Governance and Scalability 5. Developer-Friendly 6. Focus on Self-Service

What is your favorite aspect of this product?

My favorite aspect of Looker is its semantic modeling layer powered by LookML. Here's why it's a standout feature: Consistency Across the Organization: By defining business logic (like revenue, churn, or customer segments) once in LookML, everyone—from analysts to executives—gets consistent answers regardless of who builds the report. Scalable Governance: LookML makes it easier to govern and scale analytics across teams without duplicating logic in every dashboard or report. Reusability & Modularity: Once a model is defined, it can be reused across different dashboards, making analytics faster and more efficient over time.

What do you dislike most about this product?

What many users dislike most about Looker is the steep learning curve of LookML and initial setup complexity

What recommendations would you give to someone considering this product?

Invest in Data Modeling Expertise Early. Start with a Clear Data Governance Strategy. Ensure Compatibility with Your Data Stack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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