What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Enables Productivity
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobility
State Transformation
Data Analysis and Survey Function
Workflow Automation
Security
Field Configuration and Customization
Drag and Drop Design
APIs and Integration
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Google Forms Reviews
Amy D.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2020
Difficult to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The capabilities
What is your favorite aspect of this product?
Ability to share across teams
What do you dislike most about this product?
The version types make it difficult to track changes
What recommendations would you give to someone considering this product?
Take the training on how to manage
Pros
- Caring
- Respectful
- Client Friendly Policies
- Generous Negotitation
Cons
- Inhibits Innovation
- Less Efficient Service
- Less Effective Service
Gregory H.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2020
Easy to use, great features, unique abilities
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The "google" touch, of seamless integration with other google products, cross-platform utility, and great data crunching abilities.
What is your favorite aspect of this product?
The ability to make truly personalized surveys.
What do you dislike most about this product?
The cost is a bit high for my business's needs and use of the product.
What recommendations would you give to someone considering this product?
It is definitely worth it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
James H.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2020
Wonderful standards and support. Top notch product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Industry leader
What is your favorite aspect of this product?
Availability and ease
What do you dislike most about this product?
Lack of transparency
What recommendations would you give to someone considering this product?
Study priduct very carefully
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Friendly Negotiation
- Less Caring
- Vendor's Interest First