Data Quadrant Awards 2020
eForms Software
SoftwareReviews names Paperform, Zoho Forms, FormAssembly, and Google Forms as eForms Software Data Quadrant Award Winners.
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eForms Software
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Paperform Pty. Ltd
Paperform
Paperform is an online platform that enables anyone to create online forms or product pages quickly, intuitively, and to brand them as they like, all without writing code.
9.0
Composite
Score
Composite
Score
+95
Emotional
Footprint
Emotional
Footprint
95%
Likeliness to
Recommend
Likeliness
to Recommend
Zoho
Zoho Forms
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
8.0
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
FormAssembly
FormAssembly
FormAssembly is an all-in-one web form building and data collection platform. With the combination of our easy-to-use form builder, robust integration to Salesforce, and high security and compliance standards, companies are able to save time, money, and effort in their day-to-day processes and get the maximum benefit out of the data they collect.
8.0
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
71%
Likeliness to
Recommend
Likeliness
to Recommend
Google Forms
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
7.7
Composite
Score
Composite
Score
+72
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
FormAssembly
Breadth of Features
Paperform
Business Value Created
Paperform
Ease of Customization
Paperform
Ease of Data Integration
Paperform
Ease of IT Administration
Paperform
Ease of Implementation
Paperform
Product Strategy and Rate of Improvement
Paperform
Quality of Features
Paperform
Usability and Intuitiveness
Formstack
Vendor Support
Paperform
Vendor Capability Awards
Availability and Quality of Training
FormAssembly
Breadth of Features
Paperform
Business Value Created
Paperform
Ease of Customization
Paperform
Ease of Data Integration
Paperform
Ease of IT Administration
Paperform
Ease of Implementation
Paperform
Product Strategy and Rate of Improvement
Paperform
Quality of Features
Paperform
Usability and Intuitiveness
Formstack
Vendor Support
Paperform
Other Evaluated Vendors
Formstack, LLC
Formstack
With Formstack, businesses and teams of all types and sizes can easily create online forms to automate repetitive business processes and gain rich insights.
7.6
Composite
Score
Composite
Score
+73
Emotional
Footprint
Emotional
Footprint
77%
Likeliness to
Recommend
Likeliness
to Recommend
Ricoh USA
Ricoh eForms Manager
RICOH eForms Manager is a dynamic solution that simplifies the electronic forms process – giving you the tools to quickly create new forms, build out existing forms, determine routing rules, establish workflow automation and more.
7.5
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
Jadu
Jadu XForms Professional
Continuum XFP is a powerful, secure and flexible eForms solution that provides non-technical tools to build online forms. Build efficiency into your services by connecting with your customers. Intelligent eForms on all devices, providing rapid service transformation with flexible integration.
7.5
Composite
Score
Composite
Score
+73
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
JotForm, Inc.
JotForm
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
7.3
Composite
Score
Composite
Score
+77
Emotional
Footprint
Emotional
Footprint
69%
Likeliness to
Recommend
Likeliness
to Recommend
Versivo Inc
Versiform
Versiform is a cloud-based eForm solution thils at allows government and commercial organizations to efficiently transform paper-based processes to the web. Versiform helps its users collect better data and streamline operations through tracking, auditing and reporting, without having to invest in IT infrastructure or software developers.
7.1
Composite
Score
Composite
Score
+66
Emotional
Footprint
Emotional
Footprint
72%
Likeliness to
Recommend
Likeliness
to Recommend
Typeform
Typeform
Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.
7.1
Composite
Score
Composite
Score
+62
Emotional
Footprint
Emotional
Footprint
71%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
