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Typeform Logo
Typeform

Typeform

8.1 / 10
Category
Typeform
8.1 / 10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

3% Negative
2% Neutral
95% Positive

Pros

  • Trustworthy
  • Fair
  • Transparent
  • Inspires Innovation

Feature Ratings

Average 85

Mobile Support

91

Questionnaire Design/Survey Builder

90

Templates & Question Library

88

Branching and Logic

85

Role and User Management

83

Customizable Branding

82

Collaboration

81

APIs and Integration

81

Multi-Channel Distribution

81

Multi-Media Support

80

3rd-Party Integrations

80

Vendor Capability Ratings

Average 84

Ease of Implementation

97

Ease of Data Integration

95

Breadth of Features

92

Quality of Features

92

Product Strategy and Rate of Improvement

90

Vendor Support

88

Usability and Intuitiveness

86

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

73

Typeform Reviews

Jamie C.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Conversational forms like no other.

Likeliness to Recommend

10 / 10

What differentiates Typeform from other similar products?

Typeform does a good job integrating with important third party software solutions we make use of at work, on a regular basis. As a result of this, data capturing and transfer is a lot easier and effective. Another value we derive from this , is that we have been able to increase the channels through which we share our Typeform surveys by leveraging its integration with third party software tools.

What is your favorite aspect of this product?

The biggest selling point of forms and survey pages created with Typeform for me , is that they are tailored for mobile device screens . This is of importance to my organization because the majority of our survey respondents access our surveys via their mobile devices.

What do you dislike most about this product?

At this point in time, there is no way for respondents to my surveys created with Typeform to edit their responses after submission. I will also like Typeform to provide a single form view question presentation option to users.

What recommendations would you give to someone considering this product?

There is always the need for new teams looking to adopt a tool like Typeform , to first give it a trial and decide if it meets their survey needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Michelle H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

The highest quality surveys are available

Likeliness to Recommend

10 / 10

What differentiates Typeform from other similar products?

The support is fascinating because it ensures that I am correctly installing the software. The Typeform features allow me to get a lot done. Typeforms are top-notch; you remain in its orbit thanks to your continual engagement with and deconstruction of current survey operations. Understanding your intended audience's demands and needs is helpful.

What is your favorite aspect of this product?

I have used Typeform to conduct customer surveys and found it to be a terrific, user-friendly tool for collecting reliable feedback. It offers exciting and dynamic surveys and forms that streamline the data collection process. We can create interactive surveys and questionnaires with greater user participation and feedback thanks to its flexible and modern layout.

What do you dislike most about this product?

The programme has a lengthy setup process, but the assistance is excellent.

What recommendations would you give to someone considering this product?

By utilising it frequently, we can learn the unique needs of each user and create a highly standardised, thorough survey process—the research efforts of the company as a whole benefit greatly from this. There's no denying its incredibleness or the tremendously positive impact it has made. It works with a wide variety of popular programs, including customer relationship management (CRM) tools, marketing automation systems, and many more.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Christina R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

UX makes a big difference!

Likeliness to Recommend

9 / 10

What differentiates Typeform from other similar products?

We really needed something that was easy for our survey respondents to engage with. We chose Typeform over Google due to it's optimized CX and how quickly the process moves for the respondent.

What is your favorite aspect of this product?

Ux features

What do you dislike most about this product?

Not much to complain about here, we're looking forward to more display options and color schemes to become available.

What recommendations would you give to someone considering this product?

More innovative features and color schemes would be helpful!

Pros

  • Respectful
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product

Cons

  • Under Delivered

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