What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Fair
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Questionnaire Design/Survey Builder
Mobile Support
Role and User Management
3rd-Party Integrations
Templates & Question Library
APIs and Integration
Data Analysis and Visualization
Branching and Logic
Customizable Branding
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Nesta P.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Connect feedback to matters to your business free
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms can be customised for many options and use case like collecting video reviews due to a varriety of storage provided by the tool and an open integration of the software with Google drive makes it a reliable one to collect feedback that involves visuals unlike other tools that do not provide enough storage for such
What is your favorite aspect of this product?
Comes with PWA, Progressive Web Application that makes it ideal tool to access feedback from any device without getting any error. I also like the Visual UI/UX of the tool which is very intruitive and professional enough with beautiful layout of data
What do you dislike most about this product?
I have not experienced much technical issues of the tool, works for me well and the team and even beginners of the tool can use the solution
What recommendations would you give to someone considering this product?
I would recommend the tool since works well for me for collecting feedback
Pros
- Helps Innovate
- Acts with Integrity
- Client's Interest First
- Over Delivered
Please tell us why you think this review should be flagged.
Denise K.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Google forms are completely free to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Just being free to use no matter the use case of the Google forms makes them a champoin for collecting survey and feedback without the need to worry about the cost of the solution or growth of the business. Secondly you can access survey from any device making it easy to read and understand the feedback collected conviniently.
What is your favorite aspect of this product?
Google form has unique sharing features like sharing the forms through QR makes it easy to collect survey from the walk -in customers who can easily scan the code and provide feedback. Also it is cost free making it a reliable primary survey software for any smaller business to use for survey collection and accept entry of different data like supports videos, images and text based that are securely stored on the Google drive
What do you dislike most about this product?
When uploading larger files, often a hicup of redunt upload speed happens but you can solve the issue by compressing the solution which speeds up the upload of the larger files. Besides that, have not seen any other technical issue of the software
What recommendations would you give to someone considering this product?
I would recommend the solution, very reliable and very stable enough
Pros
- Reliable
- Trustworthy
- Unique Features
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Aishwarya S.
- Role: Industry Specific Role
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2025
Effortless Data Collection with Great Integration
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms stands out due to its seamless integration with Google Workspace, zero cost, ease of use, and real-time collaboration through Google Sheets. It’s ideal for fast deployment, especially for professionals who don’t need complex form logic or heavy branding.
What is your favorite aspect of this product?
Its simplicity and time-saving workflow. I can build, deploy, and analyze forms within minutes. Real-time data sync with Google Sheets is extremely valuable for survey analysis.
What do you dislike most about this product?
The limited conditional logic, lack of deep customization, and absence of advanced reporting features reduce its suitability for complex research or enterprise-grade surveys.
What recommendations would you give to someone considering this product?
If you need a lightweight, intuitive, and free tool for quick surveys, Google Forms is a strong choice. For deeper survey logic or design flexibility, pair it with other analytics tools or consider alternatives like Typeform or Zoho Survey.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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