What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Fair
- Acts with Integrity
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Questionnaire Design/Survey Builder
Mobile Support
Role and User Management
3rd-Party Integrations
Templates & Question Library
Data Analysis and Visualization
Branching and Logic
APIs and Integration
Customizable Branding
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
ANUP T.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2025
Simple, reliable and easy to use form tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google form stand out for its seamless integration and it's workspace, real-time collaboration features and the fact that it's free and very user-friendly friendly compared to many alternatives.
What is your favorite aspect of this product?
The simplicity of creating survey and automatic collection of responses into Google sheet makes data analysis quick and efficient.
What do you dislike most about this product?
Limited customization and design option can make form look very basic compared to other survey tools.
What recommendations would you give to someone considering this product?
If you need a free and easy collaborative solution for basic survey and data collection Google form is great choice. But if you need advance customization or branding consider pairing it with other tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kasozi V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
google form is so easy to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
its provides already made templates which are easy to customize the fit the surveys
What is your favorite aspect of this product?
its interface is so user friendly
What do you dislike most about this product?
its accepts multiple reply from respondents
What recommendations would you give to someone considering this product?
i recommend google form for data collection
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Precious W.
- Role: Operations
- Industry: Electronics
- Involvement: End User of Application
Submitted Sep 2025
It has a professional Looking UI
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Surveys can include videos and images unlike other tools
What is your favorite aspect of this product?
Integrates with Google drive and websites to easily collect survey and stores them
What do you dislike most about this product?
Very affordable since it is free to use, I have no issues with it
What recommendations would you give to someone considering this product?
Ideal for simple survey collections
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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