What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Google Chat Reviews
Chirag A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2024
Great for Startups
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Cost and features
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Less number of integration options
What recommendations would you give to someone considering this product?
It is a good choice for small business and startups
Pros
- Caring
- Client Friendly Policies
- Altruistic
- Acts with Integrity
Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Google Chat: Group Messaging like never before
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google has its ecosystem ready so it becomes very easy for users to integrate Google Chat with other google applications like Gmail, Google Drive, which makes it easy to manage their work efficiently.
What is your favorite aspect of this product?
My favorite aspect of the product is its smooth and simple interface, it helps me to switch between multiple chats.
What do you dislike most about this product?
It lacks advanced features in the chat for intermediate users.
What recommendations would you give to someone considering this product?
I recommend to test its integration capabilities with other Google Workspace applications and even test with other third-party integrations to evaluate if this product suits your requirements.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Prathmesh C.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing