What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Google Chat Reviews
Prathmesh C.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vimal K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Features disappoints!!
Likeliness to Recommend
What differentiates Google Chat from other similar products?
While sharing the screen it shows how the screen is shared to others, this feature is available only in this product
What is your favorite aspect of this product?
Screen Sharing during conferences
What do you dislike most about this product?
This doesn’t have pop ups during instant messaging, we don’t get to know if someone texts unless we open the link
What recommendations would you give to someone considering this product?
Make the product show notifications if someone sends a chat message
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Gouthami K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Best workspace communication tool
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google chat stands out from other products in the market mainly due to its seamless integration with the ecosystem of Google products like Google Calendar, Meetings, etc.
What is your favorite aspect of this product?
My favorite aspect of Google chat is it's user-friendly interface because the lay out of the product so organized, helps to focus more effectively.
What do you dislike most about this product?
Sometimes, but not always, there are technical glitches in Google Chat that can cause delays in conversation.
What recommendations would you give to someone considering this product?
I recommend anyone new to this product to explore its features to ensure that the product aligns with their business needs.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy