Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

86

Device and Browser Analytics

85

Data Management

85

Marketing Analytics

85

Conversion Analysis

85

Audience Segmentation

85

Data Integrity

83

Data Analysis and Survey Function

83

Data Warehousing

83

API Framework

82

Mobile Functionality

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Data Integration

84

Ease of Implementation

84

Breadth of Features

84

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Vendor Support

78

Google Analytics Reviews

Shivam K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

simplistic tool for monitoring website traffic

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Since 2020, I have been used Google Analytics. And it gets better every year. Tracking user behaviour on our websites is my main reliance on Google Analytics, especially when combined with Adwords. It enables me to change the adverts to make them more effective. The remarketing feature is also a bumper in this case. One of the best Google Suite tools, to put it simply. Since the prior time, the metrics have improved. Utilising Google Tag Manager and the Universal Code will make their integration simpler.

What is your favorite aspect of this product?

When attempting to identify who is accessing your website, from which articles and where, what content is being viewed, etc., GA (also known as Google Analytics) is your best buddy. The simplicity and clarity of GA's reports and graphics is a terrific advantage. Any domain or subdomain can be configured with Google Analytics in a matter of hours, and you can begin receiving data in a matter of days. It lets you identify issues and page load times, among other things, in addition to discovering who visits your website and enhancing site performance.

What do you dislike most about this product?

I haven't discovered any drawbacks to this tool based on my usage thus far. The interface, however, can be a bit awkward and challenging to use when you first use it.

What recommendations would you give to someone considering this product?

Everyone should at the very least be aware of Google Analytics, a fantastic tool! Even if the reporting isn't as thorough as a marketer might prefer, it nevertheless offers the fundamental information you need to draw insightful conclusions about the direction of your company. It is merely one more tool that aids in connecting ROI for the marketing and sales teams. Must-have business tool if you want to reach a broad network of audiences around the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naveen M.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google application integration

What is your favorite aspect of this product?

User friendly application

What do you dislike most about this product?

Frequent mobile application closure

What recommendations would you give to someone considering this product?

Helps to analyse data in a very efficient manner

Pros

  • Effective Service
  • Caring
  • Security Protects
  • Helps Innovate

Cons

  • Under Delivered

Hernan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

you have an option to add a 2 factor authenticatio

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

I have been using it for over a year now and I must say I will not switch to anything similar to this tool, if you are not a user yet I highly recommend it! It also supports many different languages ​​to set up your profile with English being the default, you can choose almost any other language.

What is your favorite aspect of this product?

When initially setting up a login, I added it once! all my websites, tools and apps, and logged in once! Now every time I need to login somewhere.

What do you dislike most about this product?

should a login fail, or password be lost or forgotten, access to all applications and systems will also be lost. No user password notification is sent to users. Users are not notified that their password is about to expire or has expired.

What recommendations would you give to someone considering this product?

The support is not bad, however, we have not had any serious incidents to prove the quality of the technical support of this one. Implementation was easy, I appreciate that, but more could be done to offer a complete after

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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