What is GEP SMART?
GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
92 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GEP SMART?
Pros
- Reliable
- Caring
- Friendly Negotiation
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
eAuction Functionality
Consulting & Advisory
Contract Management
Community Support
Auction Management
Workflow Management
ERFx
Procurement Management
Catalog Management
Spend Analysis
Supplier Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
GEP SMART Reviews
James B.
- Role: Operations
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Aug 2020
Very easy to use software
Likeliness to Recommend
What differentiates GEP SMART from other similar products?
You can budget your business very easily
What is your favorite aspect of this product?
It implements with most software applications
What do you dislike most about this product?
Nothing That I can think of
What recommendations would you give to someone considering this product?
Very easy to use and works well with most applications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2020
Very easy to use out of box; customizations easy!!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Cons
- Vendor's Interest First
- Under Delivered
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Aug 2020
Easy to use, Fantastic product!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Caring
- Respectful