GEP SMART
7.0 /10

What is GEP SMART?

GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.

Company Details


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Awards & Recognition

GEP SMART won the following awards in the Strategic Sourcing category

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GEP SMART Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GEP SMART.

82 Likeliness to Recommend

93 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GEP SMART?

0% Negative
7% Neutral
93% Positive

Pros

  • Caring
  • Reliable
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 77

eAuction Functionality

91

Consulting & Advisory

87

Community Support

85

Contract Management

85

Auction Management

81

ERFx

80

Catalog Management

80

Procurement Management

79

Workflow Management

78

Spend Analysis

76

Supplier Management

76

Vendor Capability Ratings

Average 76

Availability and Quality of Training

82

Ease of Implementation

80

Ease of Data Integration

77

Breadth of Features

77

Business Value Created

76

Vendor Support

76

Usability and Intuitiveness

76

Ease of IT Administration

76

Quality of Features

75

Product Strategy and Rate of Improvement

73

Ease of Customization

71

GEP SMART Reviews

Ashok S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Superb performance, initially slow sometimes.

Likeliness to Recommend

8 /10

What differentiates GEP SMART from other similar products?

Unified cloud procurement system

What is your favorite aspect of this product?

Centralised backend network

What do you dislike most about this product?

Slow loading

What recommendations would you give to someone considering this product?

A should consider product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Good to use,

Likeliness to Recommend

8 /10

Pros

  • Caring
  • Respectful
  • Altruistic
  • Acts with Integrity
  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Great complex solution with comprehensive features

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity