GEP SMART
7.5 / 10

What is GEP SMART?

GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.

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Awards & Recognition

GEP SMART won the following awards in the Strategic Sourcing category

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GEP SMART Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GEP SMART.

82 Likeliness to Recommend

92 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GEP SMART?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Caring
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 76

eAuction Functionality

88

Consulting & Advisory

84

Contract Management

83

Community Support

82

Auction Management

81

Workflow Management

78

ERFx

78

Procurement Management

78

Catalog Management

76

Spend Analysis

76

Supplier Management

74

Vendor Capability Ratings

Average 75

Availability and Quality of Training

97

Breadth of Features

92

Ease of IT Administration

92

Ease of Customization

89

Ease of Implementation

86

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

80

Usability and Intuitiveness

79

Quality of Features

77

Business Value Created

73

GEP SMART Reviews

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Good to use,

Likeliness to Recommend

8 / 10

Pros

  • Caring
  • Respectful
  • Altruistic
  • Acts with Integrity
  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Great complex solution with comprehensive features

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Public Sector
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy to use, intuitive.

Likeliness to Recommend

8 / 10

Pros

  • Trustworthy
  • Caring
  • Friendly Negotiation
  • Helps Innovate

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