Fusion Risk Management, Inc.

Fusion Framework System

7.4 /10

What is Fusion Framework System?

The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.

Company Details

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Awards & Recognition

Fusion Framework System won the following awards in the Business Continuity Management category

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1 Top Rated Capabilities

0 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Fusion Framework System Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fusion Framework System.

84 Likeliness to Recommend

88 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fusion Framework System?

0% Negative

22% Neutral

78% Positive

Pros

Unique Features
Performance Enhancing
Security Protects
Enables Productivity

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 80

Import from MS Office

Role-Based Access

Business Impact Analysis (BIA)

GRC Integration

Contact List

Plan Management

Dependency Mapping

Risk Assessment Management

Incident Response Planning

Mobile App Capability

Vendor Security Compliance

Vendor Capability Ratings

Average 79

Quality of Features

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Fusion Framework System Reviews

Brandon M.

Role: Industry Specific Role
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Very customizable product

Likeliness to Recommend

4 /10

What differentiates Fusion Framework System from other similar products?

Very customizable product

What is your favorite aspect of this product?

Ability to customize fields and interfaces easily with workflows

What do you dislike most about this product?

Does not have strong analytics built-in and focus on financial industry risk management. Lots of custom work is needed

What recommendations would you give to someone considering this product?

Having business-side administrators who are very comfortable with system administration and automation will be critical in helping to customize the product to fit your needs

Pros

Efficient Service
Caring
Respectful
Helps Innovate

Cons

Under Delivered

Greg H.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great product, very customizable.

Likeliness to Recommend

10 /10

What differentiates Fusion Framework System from other similar products?

Flexibility, customization, integrations with other tools. SalesForce knowledge is directly transferrable to Fusion customization and administration. Training is everywhere, online, youtube, direct from fusion, and Trailhead. Fusions ability and willingness to customize the product is also second to none that I've ever seen.

What is your favorite aspect of this product?

Customization to fit our unique needs.

What do you dislike most about this product?

Reporting - this area could use a lot of improvement

What recommendations would you give to someone considering this product?

Be prepared for more system administration that you are used to with any other product. Your time will probably switch from mostly working with planners to mostly administering Fusion.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shweta B.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Risk Management

Likeliness to Recommend

10 /10

What differentiates Fusion Framework System from other similar products?

Flexible sale force platform allows quick changes to structure methodology and system.

What is your favorite aspect of this product?

Support team is Very Responsive. Fusion Framework is very user friendly and easy to navigate. Charts and reports are Helpful.

What do you dislike most about this product?

Nothing to Dislike about the tool.

What recommendations would you give to someone considering this product?

This is a helpful tool to integrate multiple standalone risk programs.

Pros

Performance Enhancing
Unique Features
Appreciates Incumbent Status
Inspires Innovation

Fusion Framework System​

What is Fusion Framework System​?

Company Details

Need Assistance?

Awards & Recognition

Fusion Framework System​ Ratings

84 Likeliness to Recommend

88 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Fusion Framework System​?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

GRC Integration Seamlessly share data between the BCM tool and a Governace, Risk, and Compliance (GRC) product.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Dependency Mapping Document business process dependencies such as people, sub-processes, technology, facility, and suppliers in a visual manner e.g. topology diagram.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Mobile App Capability Review, update, and execute plans via a mobile app.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Fusion Framework System​ Reviews

Brandon M.

Very customizable product

Likeliness to Recommend

Pros

Cons

Greg H.

Great product, very customizable.

Likeliness to Recommend

Pros

Shweta B.

Risk Management

Likeliness to Recommend

Pros

Fusion Framework System

What is Fusion Framework System?

Fusion Framework System Ratings

1
Since last award

How much do users love Fusion Framework System?

Feature Ratings

Import from MS Office

Role-Based Access

Business Impact Analysis (BIA)

GRC Integration

Contact List

Plan Management

Dependency Mapping

Risk Assessment Management

Incident Response Planning

Mobile App Capability

Vendor Security Compliance

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Fusion Framework System Reviews