What is Forsta?
Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
70 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Forsta?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-Channel Data Collection
Questionnaire Design/Survey Builder
Dashboards, Analytics and Reporting
API Framework
Sentiment Analytics
Text Analytics
Data Visualization
Alerts
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Forsta Reviews
Sainath B.
- Role: Operations
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Positive vibe whenever I see this product name.
Likeliness to Recommend
What differentiates Forsta from other similar products?
Look and feel of the product. With the enhanced layouts it is completely unique when we compare with others.
What is your favorite aspect of this product?
Uniqueness of the product
What do you dislike most about this product?
Well, sometimes it takes a bit time to load the pages and if it is more then it annoys the most
What recommendations would you give to someone considering this product?
Enhance the features with other products and integrate the OE responses with social media which will give great insights
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
BHASKAR C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
AMAZING PLATFORM
Likeliness to Recommend
What differentiates Forsta from other similar products?
The GUI interface and compatibility with meeting all needs.
What is your favorite aspect of this product?
Graphical User Interface
What do you dislike most about this product?
Nothing specific
What recommendations would you give to someone considering this product?
Only to lower down subscription
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Prachi T.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Easy to use, good feature, little pricey
Likeliness to Recommend
What differentiates Forsta from other similar products?
It has both the features, programming for non-technical people and detailed programming for technical people.
What is your favorite aspect of this product?
Easy to use and they keep adding features
What do you dislike most about this product?
Little pricey as compared to other software available.
What recommendations would you give to someone considering this product?
I have been using it from last 10 years and happy with all the features.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Respectful