What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
10
Since last award
97 Plan to Renew
5
Since last award
78 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Includes Product Enhancements
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security
APIs and Integration
State Transformation
Workflow Automation
Field Configuration and Customization
Drag and Drop Design
Mobility
Version Management
Electronic Signatures
Data Analysis and Survey Function
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
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FormAssembly Reviews
Meredith M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best SalesForce-connected form app out there
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Breadth of features and extendability using code, particularly around prefilling data from SalesForce, extending via code such as JavaScript and duplicate management of records.
What is your favorite aspect of this product?
Prefill connector + custom code.
What do you dislike most about this product?
Needs better auditing capabilities, especially when making SalesForce system changes that need to query multiple forms at once.
What recommendations would you give to someone considering this product?
Talk to me! Sales and product staff are excellent and very open to giving demos and training. Definitely compare FormAssembly using your use cases against the other apps out there. FormAssembly will beat them every time. (Honestly: I am not paid by them.) We are able to do so much more with limited staff than we would be able to do with any other tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Lana K.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The tool is intuitive to utilize
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
I have not used the competitor's product
What is your favorite aspect of this product?
being able to create logic
What do you dislike most about this product?
the errors go to the owner of the form. I would want to redirect them.
What recommendations would you give to someone considering this product?
the tool is very advanced the way it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ederson G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic Product, great Salesforce Integration.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The easiness to create and customise the forms to our needs and the Salesforce integration are the top advantages of FormAssembly.
What is your favorite aspect of this product?
The great amount of possibilities to customise the forms, both during the build up and the flexibility it offers for post submission.
What do you dislike most about this product?
Sometimes I feel like the support documentation could have more technical details, at the same time the support team is always available and has solved all my queries.
What recommendations would you give to someone considering this product?
I believe a good comparison with other similar products is the best way to find the product that will best suit your needs. That said, FormAssembly will probably meet all your expectations and the breadth of functionalities it provides is unbelievable. The needs in my org is for it to connect with Salesforce, which works seamlessly, greatly reducing the manual job, and I have yet to discover the workflow possibilities they offer.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service