FormAssembly Logo
FormAssembly Logo
FormAssembly

FormAssembly

8.3 /10
Category
FormAssembly
8.3 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FormAssembly won the following awards in the Online Forms category

Filter By

FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

3% Negative
1% Neutral
96% Positive

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Security

89

Workflow Automation

89

APIs and Integration

89

Field Configuration and Customization

88

State Transformation

88

Drag and Drop Design

87

Mobility

86

Version Management

85

Electronic Signatures

83

Data Analysis and Survey Function

82

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

91

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

87

Availability and Quality of Training

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

FormAssembly Reviews

Adam H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product, HIPAA compliant

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Integrates easily with salesforce, Digital forms and workflow supports many business use cases, HIPAA compliant and meets a slew of other security requirements, highly customizable

What is your favorite aspect of this product?

Highly customizable

What do you dislike most about this product?

The Technical Support team was accessible and easy to work initially. For the past 5 years the reliance is for customers to review training materials and figure out fixes themselves.

What recommendations would you give to someone considering this product?

This is a fantastic, highly customizable product that I recommend to almost all of my enterprise healthcare clients. Unfortunately I do have to disclose to them that the support with FormAssembly could be improved.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Meredith M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Best SalesForce-connected form app out there

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Breadth of features and extendability using code, particularly around prefilling data from SalesForce, extending via code such as JavaScript and duplicate management of records.

What is your favorite aspect of this product?

Prefill connector + custom code.

What do you dislike most about this product?

Needs better auditing capabilities, especially when making SalesForce system changes that need to query multiple forms at once.

What recommendations would you give to someone considering this product?

Talk to me! Sales and product staff are excellent and very open to giving demos and training. Definitely compare FormAssembly using your use cases against the other apps out there. FormAssembly will beat them every time. (Honestly: I am not paid by them.) We are able to do so much more with limited staff than we would be able to do with any other tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Pam M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

FormAssembly is incredibly versatile.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

It's ability to connect to any and all objects in Salesforce, and be fully customizable in it's functions has made it invaluable for us, other form products we have looked at have not had this same level of connectivity, other products are limited to only a few Salesforce objects or require a 3rd party app, typically with an additional cost, to integrate.

What is your favorite aspect of this product?

Salesforce connectors and dynamic picklists.

What do you dislike most about this product?

The limitations in customizing aesthetic features of the forms without CSS

What recommendations would you give to someone considering this product?

Take the time to learn how to use the connectors and field types, FormAssembly is so flexible for many solutions like application forms, registrations, RSVPs, record updates, if you can dream it up then FormAssembly can do it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular FormAssembly Comparisons