What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFormAssembly Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FormAssembly.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Includes Product Enhancements
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Workflow Automation
APIs and Integration
Field Configuration and Customization
State Transformation
Drag and Drop Design
Mobility
Version Management
Electronic Signatures
Data Analysis and Survey Function
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Collect, Connect & Protect Your Data
Improve your Online Data Collection
FormAssembly Reviews
Adam H.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great product, HIPAA compliant
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Integrates easily with salesforce, Digital forms and workflow supports many business use cases, HIPAA compliant and meets a slew of other security requirements, highly customizable
What is your favorite aspect of this product?
Highly customizable
What do you dislike most about this product?
The Technical Support team was accessible and easy to work initially. For the past 5 years the reliance is for customers to review training materials and figure out fixes themselves.
What recommendations would you give to someone considering this product?
This is a fantastic, highly customizable product that I recommend to almost all of my enterprise healthcare clients. Unfortunately I do have to disclose to them that the support with FormAssembly could be improved.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Meredith M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best SalesForce-connected form app out there
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Breadth of features and extendability using code, particularly around prefilling data from SalesForce, extending via code such as JavaScript and duplicate management of records.
What is your favorite aspect of this product?
Prefill connector + custom code.
What do you dislike most about this product?
Needs better auditing capabilities, especially when making SalesForce system changes that need to query multiple forms at once.
What recommendations would you give to someone considering this product?
Talk to me! Sales and product staff are excellent and very open to giving demos and training. Definitely compare FormAssembly using your use cases against the other apps out there. FormAssembly will beat them every time. (Honestly: I am not paid by them.) We are able to do so much more with limited staff than we would be able to do with any other tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Pam M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
FormAssembly is incredibly versatile.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
It's ability to connect to any and all objects in Salesforce, and be fully customizable in it's functions has made it invaluable for us, other form products we have looked at have not had this same level of connectivity, other products are limited to only a few Salesforce objects or require a 3rd party app, typically with an additional cost, to integrate.
What is your favorite aspect of this product?
Salesforce connectors and dynamic picklists.
What do you dislike most about this product?
The limitations in customizing aesthetic features of the forms without CSS
What recommendations would you give to someone considering this product?
Take the time to learn how to use the connectors and field types, FormAssembly is so flexible for many solutions like application forms, registrations, RSVPs, record updates, if you can dream it up then FormAssembly can do it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.