Firstup Logo Award Winner Product Badge
Firstup Logo Award Winner Product Badge
Firstup

Firstup

8.2 /10
Category
Firstup
8.2 /10

What is Firstup?

Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.

Company Details


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Awards & Recognition

Firstup won the following awards in the Employee Communications category

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Firstup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firstup.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firstup?

0% Negative
5% Neutral
95% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Surveys and Polling

88

Newsletter Creation

87

Emergency Notification

86

Mobile

84

Intranet

83

Instant Messaging

82

Rewards Recognition

81

News Feeds, Alerts & Notifications

80

Application Integration

79

Single Sign-On (SSO)

77

Employee Directory

76

Vendor Capability Ratings

Average 81

Breadth of Features

92

Ease of Customization

90

Quality of Features

88

Ease of IT Administration

84

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of Implementation

80

Product Strategy and Rate of Improvement

77

Vendor Support

73

Business Value Created

72

Usability and Intuitiveness

70

Firstup Reviews

Rajiv R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

makes it simple for a big team to share

Likeliness to Recommend

8 /10

What differentiates Firstup from other similar products?

We switched our internal sharing processes with DynamicSignal because it takes a lot less time and produces far better outcomes. The introduction of a leaderboard has greatly boosted staff motivation.

What is your favorite aspect of this product?

A dynamic Signal is a simple-to-use tool for promoting postings, articles, and news within a company and using the influence of staff members' social networks for news dissemination.

What do you dislike most about this product?

The suggested share text must be Twitter-friendly, which I dislike because it severely restricts you, and the mobile version is not particularly admin-friendly. When this happens, it merely takes a little more work from the administrator to get everyone signed up. However, I believe that the problem lies more with our email settings than with Dynamic Signal.

What recommendations would you give to someone considering this product?

With Dynamic Signal, it's simple to engage your entire staff in social media and help them understand how it affects marketing data. It also incorporates gaming.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Preetam S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Review of Social Chorus

Likeliness to Recommend

8 /10

What differentiates Firstup from other similar products?

I participated in the SC implementation phases with a fresh emphasis on personalization. Agents now have a way to market those offers again on Social Media network platforms in accordance with the timing of promotional offer campaigns.

What is your favorite aspect of this product?

I appreciate that it gives each member of the sales department a unique means of self-promotion. It's a different channel that offers more customization. We regularly assess the influence of our socially shared blog pieces, case studies, white papers, and reports using the SocialChorus admin dashboard and insights. It is simple to use and makes performance monitoring simple.

What do you dislike most about this product?

The admin dashboard, user platform, and knowledgebase could all use a single sign-on. The product doesn't provide adequate reporting. When integrating Company-profiles, the tool was a little trickier, but connecting individual networks was simple and straightforward.

What recommendations would you give to someone considering this product?

We're making it simple for our staff members to distribute our content assets from a single location. We were able to increase brand recognition and maintain a steady stream of the social media material.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Moksha S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Efficient Platform For Internal Communication

Likeliness to Recommend

9 /10

What differentiates Firstup from other similar products?

Internal communications was one of the top three problems identified by a poll on employee engagement. We considered other approaches to address this problem but didn't find a workable solution until we introduced it. Employees complained that there was too much communication and it was challenging to locate crucial information. There was a lot of text-heavy, clear communication. Using images, photos, push alerts, and polls enable us to interact with our staff in a more relatable manner. The success of significant initiatives might be discussed, along with work-related experiences and glimpses into coworkers.

What do you dislike most about this product?

Although it is a top-notch but pricey product, several innovations are not included in the standard offering. We would have loved to have integrated a number of features, but the expense was out of our price range.

What recommendations would you give to someone considering this product?

The capacity to effectively design repeating newsletters. We have been able to provide our associates with the information they care about when and where they want it thanks to this platform.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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