What is Eracent IT Management Center?
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
98 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Eracent IT Management Center?
Pros
- Respectful
- Transparent
- Friendly Negotiation
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Software Usage Metering
Software Recognition Library
Integration with IT Systems
End to End Lifecycle Management
Integrated Discovery
Cloud License Management
Analytics and Reporting
Software Inventory Management
Data Center Analytics
License Compliance Tracking
Advanced License Management
Vendor Capability Ratings
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
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Eracent IT Management Center Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Easy to use and implement and extensive discovery.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rory B.
- Role: C-Level
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Jun 2021
A great all im one ITAM solution. With top support
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
The many options avaible.
What is your favorite aspect of this product?
Its such a great tool with so many options. Its a best off compared to other simular tools.
What do you dislike most about this product?
Its not always intuitive. Sometimes hard to get the correct data.
What recommendations would you give to someone considering this product?
If you want a all in one itam tool. This is the way forward. Support is great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Jun 2021
Features disappoint
Likeliness to Recommend
Pros
- Client's Interest First
- Generous Negotitation
- Over Delivered
- Transparent