What is Epic?
The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epic?
Pros
- Security Protects
- Respectful
- Reliable
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Medical Management
Cloud Hosting
Evaluation and Management Coding
Clinical Flow
Meaningful Use Certification
Patient Portal
Medical Charting
E-Prescribing
Compliance Tracking
Lab Integration
Appointment Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
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Epic Reviews
John Paulo E.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jan 2023
One of the leading innovators in Healthcare
Likeliness to Recommend
What differentiates Epic from other similar products?
Epic has more into analytics
What is your favorite aspect of this product?
Business Intelligence
What do you dislike most about this product?
A little bit expensive
What recommendations would you give to someone considering this product?
Fits hospital with big bed capacity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chandan S.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2023
Amazing product, but a bit costly!
Likeliness to Recommend
What differentiates Epic from other similar products?
So many helpful features
What is your favorite aspect of this product?
Simple navigation and short learning curve
What do you dislike most about this product?
Heavy software, occasionally causes lagging and abrupt crashing.
What recommendations would you give to someone considering this product?
Its an amazing product which can perform so many things with easy navigation, but cost can be a barrier.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Lauren C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2022
Easy to use, great software and fantastic features
Likeliness to Recommend
What differentiates Epic from other similar products?
Ease of use for workers in all areas of the healthcare team
What is your favorite aspect of this product?
How logic it is set up and how easy it is to chart and find things in patient records
What do you dislike most about this product?
That this software is not used in more facilities.
What recommendations would you give to someone considering this product?
Consider how productivity and ease of use means to your company and if they are important I would highly recommend.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features