What is Epic?
The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epic?
Pros
- Security Protects
- Respectful
- Reliable
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Medical Management
Cloud Hosting
Evaluation and Management Coding
Clinical Flow
Meaningful Use Certification
Patient Portal
Medical Charting
E-Prescribing
Compliance Tracking
Lab Integration
Appointment Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
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Epic Reviews
Richard S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
It's rich with features and easy to customize
Likeliness to Recommend
What differentiates Epic from other similar products?
Overall, Epic EMR is a powerful and comprehensive EMR system that can help providers improve the quality of care they deliver. It is a good choice for providers who are looking for a system that is flexible, customizable, and focused on patient safety.
What is your favorite aspect of this product?
The depth of the Epic computerized medical record is, I think, my favorite feature. Its extensive feature set enables efficient administration of patient data.
What do you dislike most about this product?
The learning curve can be steep, especially for new users.
What recommendations would you give to someone considering this product?
It is a good option for healthcare professionals who want a system that is adaptable, adjustable, and patient safety-oriented.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Role: Student Academic
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2023
pretty easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sílveri C.
- Role: Operations
- Industry: Electronics
- Involvement: End User of Application
Submitted Mar 2023
As Epic as it sounds
Likeliness to Recommend
What differentiates Epic from other similar products?
Organizes patient information and charts much faster and easier compared to other systems
What is your favorite aspect of this product?
Simple to implement and has everything you need on display to quickly access patient stats
What do you dislike most about this product?
It can take some time getting used to since it’s not the most user friendly and requires deeper level of training
What recommendations would you give to someone considering this product?
Make sure to get a personal trainer from the Epic team
Pros
- Effective Service
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Generous
- Less Transparent
- Charges for Enhancements